Customer Service Support Specialist - TS/SCI with Polygraph
Gdit
Public Trust: None
Requisition Type: Regular
Your Impact
Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.
Job Description
Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on a Customer Service Support Specialist joining our team.
WHAT YOU’LL NEED TO SUCCEED:
- Education: Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
- Required Experience: 3+ years of related
- Required Skills & Experience:
- Demonstrated experience with, but not limited to, MS Office suite, Adobe products to include Captivate and Connect and Skype
- Demonstrated experience with standard operational Windows environment, including but not limited to, desktop hardware, software, peripherals, and web technologies
- Demonstrated experience with requirements management
- Demonstrated experience in account management including access management of systems and applications and for applications in a cloud environment
- Demonstrated experience with oral and written communication skill
- Demonstrated experience with procurement mechanisms and processes for hardware and software procurement orders
- Demonstrated experience with assessing and validating requirements for stand-alone tablets to include operations & maintenance and to keep system security plans up-to-date
- Security Clearance Level: TS/SCI with Polygraph
- Desired Skills and Experience
- Demonstrated experience with the Sponsor’s IT security guidelines and policies
- Demonstrated experience with the Sponsor’s procurement mechanisms and processes for hardware and software procurement orders
- Demonstrated experience with basic knowledge of Project Management concepts and principles
- Demonstrated experience with the ability to clearly and accurately explain rules, procedures, and highly complex technical information both orally and written
- Demonstrated experience with transferring data between different systems .
- Location: Chantilly, VA - On Customer Site
- Hours : M-F 7:00 am-3:00 pm
- U.S. Citizenship Required
GDIT IS YOUR PLACE:
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
#WeAreGDIT
#JET
#VA_2026Alumni
Work Requirements
Years of Experience
3 + years of related experience
* may vary based on technical training, certification(s), or degree
Certification
Travel Required
Less than 10%
Citizenship
U.S. Citizenship Required
Vacancy posted 5 days ago
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