Senior Customer Service & Solutions Lead
CSS
CSS, a leader in customer service, seeks a Senior Representative to respond to inquiries by phone, email, or walk-ins and deliver tailored resolutions. You will analyze needs and coordinate with technical teams to ensure satisfaction and timely follow-up. Key responsibilities include building customer relationships, addressing questions and escalated issues, mentoring teammates, processing payments, and supporting OEM activities. Strong communication and time-management skills are essential. #J-18808-Ljbffr CSS
Vacancy posted 3 days ago
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