Care Path Navigator

Job Description

Job Description

Scope and Purpose of Position

In accordance with the Agency’s mission statement, policies and procedures, professional Code of Ethics, State of Michigan licensing and Council on Accreditation standards; the Care Path Navigator serves primarily as the point of contact for care planning, coordination, and progress monitoring for residents of the transitional housing continuum.  

Tasks of the Position

·         Engages each resident upon admission into the transitional housing continuum and provides welcome information, a handbook and additional resources. 

·         Partners with each resident to assess needs during their admission into the transitional housing continuum. 

·         Develops individualized care paths for each resident based on services and resources needed.

·         Connects residents to services as identified for support readiness for permanent housing.

·         Maintains regular contact with each resident and encourages residents through relationship development to focus on positive efforts toward their future. 

·         Responsible for all care planning needs, coordination with internal and external resources and progress monitoring.

·         Responsible for all case management efforts and timely documentation.

·         Assists each resident with support development as they work through housing permanency planning.

·         Works collectively with the Quality Department and other agency partners in developing and reporting relevant outcomes to delivering successful services. 

·         Work with community partners to build resources for transitional housing continuum.

·         Strengthening referral pipelines and support through community engagement.

·         Attends team meetings as designed.

·         Works collectively with other transitional housing continuum team members in the best interest of each resident.

·         Provide assistance with additional referrals to external services as desired.

·         Plans and organizes work to meet all job requirements according to Vista Maria standards, various funding contracts, and professional standards.

·         Performs all other duties as requested by the Clinical Program Manager keeping within the scope of this position, or as professional development.

·         Stays informed on current practices relevant to this population, uses education and training resources and opportunities to ensure continued professional competence.

Supervisory Responsibility

None

Knowledge/skills/abilities

• Demonstrated computer literacy skills as required.
• Demonstrated ability to interact positively in a culturally diverse environment.
• Effective organizational and communicative skills (both written and verbal).
• Demonstrated effective time management skills.
• Ability to work independently or in a team environment as needed.
• Demonstrates personal and professional integrity and demeanor in accordance with Vista Maria standards and expectations.
• Previous experience with survivors of human trafficking and the veteran population.

Qualifications (Education / Training)

Minimum Required

• Bachelor’s degree in any human service-related field from accredited university or college.
• Two (2) years’ experience working with the homeless population, transitional living, or residential care in some capacity.
• Computer literacy with demonstrated knowledge of information technology.
• Valid Michigan driver’s license without relevant restrictions.

Preferred

·         Master’s degree in any human service-related field from accredited university or college.

·         (3) three years’ experience working with homeless population, transitional living, or residential care in some capacity.

·         (2) two years’ experience working with the veteran population.

·         (2) two years’ experience working with the human trafficking population.

·         (2) two years’ experience working with the incarcerated population, or community reentry from incarceration.

·         (2) two years’ experience working with individuals in recovery or impacted by substance recovery efforts.

We foster restorative relationships and deliver innovative care, treatment, and education so that vulnerable individuals and their families believe in their worth, heal and build the skills for success.

Company Description

We foster restorative relationships and deliver innovative care, treatment, and education so that vulnerable individuals and their families believe in their worth, heal and build the skills for success.