Cafe Attendant

Cafe Attendant - Job Description Primary Responsibilities: Operate the cash register and process customer transactions accurately Prepare and process service tags accurately Handle paperwork and administrative tasks Clean and maintain equipment (coffee machines, food warmers, etc.) Follow food safety and handling procedures Ensure compliance with health and safety standards Store Maintenance & Merchandising: Conduct frequent lobby and lounge checks (every 15-30 minutes) to maintain cleanliness, organization, and product availability Clean and organize all areas, including floors, shelves, cafe tables/booths, counters, and guest waiting areas. Stock and merchandise products, including snacks, beverages, and supplies Monitor and replenish self-service beverage bars and high-traffic areas throughout the shift Maintain organization of storage areas Ensure product displays are fully stocked and properly faced Customer Service (Strong Emphasis): Provide friendly, professional customer service at all times Assist customers with locating products and answering questions Proactively monitor customer needs and address concerns during lobby inspections Maintain a welcoming environment Essential Functions: Stand for extended periods Lift and carry products (up to 40-pound weight) Perform repetitive tasks in a fast-paced retail environment Work flexible hours, including evenings, weekends, and holidays Multi-task effectively while managing multiple priorities Required Skills: Exceptional customer service, attention to detail, reliability, and ability to maintain store standards while managing multiple simultaneous tasks. Regular lobby monitoring and customer engagement are critical priorities.