General Manager

Job Description

Job Description

Job Purpose: ensures the profitability of the dealership by overseeing the various departments which include variable operations (sales & financing), fixed operations (service & parts), and the business office (accounting & administration).  Duties of the general manager include, but certainly not limited to, planning, motivating and coordinating the dealership’s management through leadership and solid business practices.

Job Duties:

• Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, sales, parts, collision and service departments)
• Planning and developing short and long-term goals and objectives annually, and submitting time projections to corporate management for approval
• Effectively communicating with the comptroller/office manager on a weekly basis to review departmental forecasts and ensure consistency with annual projections
• Paying close attention to daily operations, recommending and creating improved courses of action where necessary
• Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure that these issues are understood and followed
• Providing dealership management with reports on the financial condition of the dealership
• Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to the management/dealership owners
• Coordinating with the business/administrative office to ensure that records and analyses are correctly maintained
• Creating a good working relationship with lending institutions and manufacturer personnel and maintaining these relationships
• Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency
• Work with sales and finance management to develop dealership sales goals and business plans
• Maintaining an enthusiastic attitude to build positive employee attitudes and morale
• Creating cost-effective advertising programs and merchandising strategies for the dealership
• Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints

Skills/Qualifications

• Two or more years of dealership sales
• 5 or more years in a supervisory position
• Experience in other dealership departments is a plus
• Ability to manage a large, diverse staff
• Know the federal, state, and local regulations affecting their operations and comply with them, including hazardous waste disposal and OSHA Right-to-Know regulations. Also they must provide the necessary training on regulations and ethical practices
• Effective analytical and communication skills.
• Effective people skills
• Good reading, computer, and mathematics skills
• Leadership quality
• Ability to learn new technology and repair and service procedures and specifications.
• Should be able to operate electronic diagnostic equipment.

  Job Requirements

• Must hold a high school diploma or equivalent is required
• College degree in business administration is preferred
• 2 years management experience
• 5-7 years of technical experience preferred
• Superior customer interaction skills
• Excellent negotiation abilities
• Assertive personality and strong drive for success
• Must be able to work evenings and weekends
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license6

Benefits

Benefits include medical and dental insurance, 401K retirement savings plan, Vacation time, holiday and sick leave, company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.