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Patient Access Manager

Mediant Health Resources

Location: Philadelphia, PA


Duration: Permanent


Responsibilities:

  • Lead and oversee all Patient Access functions including pre-registration, insurance verification, prior authorization, financial clearance, counseling, registration, and point-of-service collections
  • Manage daily operations, staffing, scheduling, performance metrics, and standardized workflows across hospital and clinic settings
  • Drive accountability through KPI monitoring, quality audits, call reviews, and monthly reporting on access and revenue cycle performance
  • Recruit, train, coach, and develop team members while fostering a culture of service excellence, growth, and operational accountability
  • Resolve escalated patient, provider, and physician office concerns while ensuring compliance with regulatory standards and organizational policies
  • Partner cross-functionally with clinical, financial, ancillary, and IT teams to optimize workflows, systems performance, and patient experience
  • Ensure regulatory compliance and continuous improvement across all Patient Access operations
  • #LI-JK1
Vacancy posted 3 days ago
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