MA / Patient Service Rep Broken Arrow

Family Practice Patient Service Rep / Medical Assistant

Join our team as a day shift, full-time, Family Practice Patient Service Rep / Medical Assistant in Broken Arrow, OK. This position will be an administrative MA position. May work in the back to cover as needed.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.

Learn About a Day in the Life of a Medical Assistant:

The Medical Assistant provides superior patient care and performs administrative and delegated clinical tasks that support patients in a clinic-based environment as part of a care team led by the physician and/or advanced practice provider.

• Enters, maintains, and reports all medical history, medical coding, and files claims using an Electronic Medical Record (EMR).
• Patient visit support that may include: Greeting patients, and escorting patient to exam room and/or taking patients' vital signs, and other applicable medical information to effectively support the reason for the patients visit and recommended treatment.
• Sterilizes and prepares medical instruments. Ensures patient exam rooms are disinfected, orderly, and ready for incoming patients. Provides patients with privacy, comfort, safety, and hygiene.
• Assists in maintaining inventory and stocking supplies, instruments, and equipment for all exam rooms.
• Maintains appropriate paperwork for inventory control and reviews orders received for completeness.
• Addresses and requests referrals and other insurance authorizations in addition to passing along patient information for prescription, x-ray, or lab requisitions to necessary parties. This includes calls to pharmacies, hospitals, and labs.

Job Requirements:

• High school diploma or GED equivalent.
• Basic Electronic Medical Record (EMR) and Microsoft Office knowledge.
• BLS certification must be obtained within 14 days of hire or transfer into the role and prior to providing direct patient care.

Preferred Job Requirements:

• Associate's degree.
• Graduate from an accredited medical assistant/medical technologist school/program or three years of MA experience.
• Current national certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA).