Customer Care Specialist
Sugarloaf Mountain Corporation
Overview Full-time, year-round entry-level position at Boyne Mountain Resort. The Customer Care Specialist responds to all product sales inquiries via Customer Care channels - phone, email, and chat. The Customer Care Specialist works under the supervision of the Ticket & Season Pass Revenue Manager and is responsible for logging conversations notes while assisting customers with a multitude of questions, troubleshooting ecommerce transactions with guests, and doing so in a prompt manner. As a Boyne Mountain team member, there are so many awesome perks for you to take advantage of, such as: ski passes, golf passes, waterpark passes, and discounts for food, beverages, retail, daycare, and so much more! To learn more about Boyne Mountain Resort, employment perks, and employee testimonials, click here - Boyne Mountain Employment! Responsibilities The Customer Care Specialist's typical job functions include: Respond to all customer inquiries via email and phone in a timely manner Monitor and report on users’ reactions of product offerings, troubleshoot challenges Share suggestions with Ticket & Season Pass Revenue Manager and Digital Product Specialist professionally Tend to all voicemail messages and email inquiries from View email address on click.appcast.io Help customers identify login credentials and Boyne Rewards accounts Trains AI powered chatbot to respond accurately to online inquiries, and monitors chatbot dashboard offering live escalation (responses) as needed Qualifications This position might be for you if: You possess a High School diploma or equivalent; college experience desirable You have previous experience working in hospitality industry with strong communication skills You are friendly, personable, and empathetic You have knowledge about Boyne Mountain Resort and the resort offerings You are pssionate about ski, snowboard, golf, and outdoor industry You have a positive attitude with willingness to learn new skills You have strong writing and grammar skills with a proven ability to curate professional responses You understand eCommerce strategy and tactics You are detail oriented, organized, and able to manage multiple conversations and deliverables You thrive in a fast-paced, ever changing, highly productive, and collaborative environment You are able to work flexible schedule, including weekends, with varying hours based on season #J-18808-Ljbffr Sugarloaf Mountain Corporation
$69k
...desire to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance...SuggestedRemote jobWork from homeFlexible hoursHMG Careers
Boyne Falls, MI2 days ago$17 per hour
...a proven track record of reliability. Self-directed. Although you are a part of a bigger team, you will be working alone. Customer service problem solving skills. Our Merchandisers must communicate with customers and other employees. About Alliance Beverage...SuggestedHourly payFull timeTemporary workAlliance Beverage Distributing
Boyne City, MI10 days ago- ...start-to-finish tasks such as planograms, signage updates, price changes, and merchandise/fixture assembly. You will interact with customers and teammates, delivering legendary customer service and supporting store operations. The role requires availability, flexibility,...Suggested
- ...the maintenance of all signage. This position will interact with customers and team members, while providing legendary customer service.... ...-time and eligible part-time TSC and Petsense Team Members. We care about what you care about! Learn More OPPORTUNITY A lot...SuggestedFull timePart timeFlexible hoursShift work
Tractor Supply
Boyne City, MI1 day ago - ...for other tasks including merchandise and fixture assembly, and the maintenance of all signage. This position will interact with customers and team members, while providing legendary customer service.Essential Duties and Responsibilities (Min 5%) As a FAST Team Member,...SuggestedFlexible hoursShift work
Tractor Supply
Boyne City, MI3 days ago - ...handle phone inquiries, take to-go orders, and assist guests with a friendly, professional demeanor. Position emphasizes courteous customer service and multitasking in a fast-paced resort environment, with opportunities to engage in guest activities and perks offered by...
$23.47 - $38.62 per hour
...coverage options Key Responsibilities Delivering Mail : Deliver mail and packages to homes and businesses on assigned routes Customer Assistance : Help customers with postal inquiries and service requests Sorting Mail : Organize and prepare mail by size,...Hourly payPostal Jobs Resource
Boyne Falls, MImore than 2 months ago$23.47 - $38.62 per hour
...accepting applications for Rural Carrier Associates nationwide. This role involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success, regardless of your experience level. Position Details...Hourly payPostal Jobs Resource
Boyne Falls, MImore than 2 months ago$23.47 - $38.62 per hour
...Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position Details Vacancies : Numerous openings nationwide...Hourly payPostal Jobs Resource
Boyne City, MImore than 2 months ago$23.47 - $38.62 per hour
...options Life Insurance Options : Multiple plans to provide peace of mind for you and your family Key Responsibilities Customer Assistance : Address mail-related questions and service issues from customers Mail Handling : Sort, label, and distribute incoming...Hourly payWeekend workPostal Jobs Resource
Boyne City, MImore than 2 months ago- Reasors Food Stores in Boyne Falls, MI is seeking a motivated team member to join our C-Store/Deli operations. You will assist customers, handle cash transactions, help with food preparation, and keep deli and prep areas clean and organized. teamwork and adherence to safety...
- ...varying weather and strong communication skills. You will enforce safety policies, monitor gates and coordinate with the Safety Team as needed, while delivering friendly, high-quality customer service on a seasonal or year-round basis. #J-18808-Ljbffr Boyne Mountain ResortSeasonal work
- Turn your love of community into a career. Best Version Media is looking for a driven, community-minded sales professional to join us as a Media Sales Representative. About Best Version Media Founded in 2007, Best Version Media (BVM) has spent nearly...For contractorsLocal areaFlexible hours
Best Version Media
Boyne City, MI2 days ago - ...following:Respond to owner and internal team member email and phone inquiries within 24 hours, providing timely and professional customer service.Manage owner inquiries related to unit upgrades, maintenance requests, rental revenue, and general property concerns.Serve...Work at office
$14 per hour
...to provide merchandising, installation, and in-store support services. We help retailers keep their stores organized, stocked, and customer-ready. What You'll Do As a Merchandiser, you will independently service retail locations within your assigned area to...Hourly payExtra incomePart timeLocal area10 hours per weekFlexible hoursFootprint Solutions LLC
Boyne City, MI2 days ago$14.73 per hour
...both financially and professionally. We are a management-owned company with old-fashioned values that understands the needs of our customers as well as our field teams. Our success is driven by our strong field team, and we are growing quickly as a result. We will...Hourly payPart timeLocal areaFlexible hoursWeekday workDriveline-Retail-Merchandisin
Boyne City, MI16 hours ago- ...presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain... ...in accordance with company policy. Weigh and carefully bag customer purchases. Understand use of check-...Visa sponsorshipWork visa
SpartanNash
Boyne City, MI5 days ago $18 per hour
Pool Cleaner The Pool Cleaner is responsible for maintaining several pools on the Boyne Mountain property. Hours are 3am -11am. As a Boyne Mountain team member, there are so many awesome perks for you to take advantage of, such as: ski passes, golf passes, waterpark...Hourly payPart timeImmediate startShift workWeekend workAfternoon shiftPleasant Mountain Ski Resort
Boyne Falls, MI1 day ago- ...retail accounts will obtain the very best possible sales from the products they are responsible for selling. Major Responsibilities Customer Relations: Effectively establish and develop rapport with all customers. Handle customer complaints, delinquent payments, and...Temporary work
- ...Description: McDonald’s and its independent franchisees care about their employees and that’s why we provide them with an opportunity... ...does a member of our Crew Team get to do?? • Connect with customers to ensure they have a positive experience • Help customers...Full timePart timeLocal areaNight shiftWeekend work
McDonald's
Boyne City, MI2 days ago - ...Description JOB PURPOSE: This position contributes to Blarney Castle's success by ensuring total customer dedication in efficiently servicing our customers. Works as part of a team to achieve store objectives. Follows all safety and operating procedures and...
Barney Castle Oil
Boyne City, MI5 days ago $40 per hour
...Pennsylvania, or Michigan. We are a gambling technology company seeking talented and motivated individuals to join our team of execution specialists. This is NOT like other job posts you’ve responded to! Our team thrives on hard work, fun, and creating value in the world of...Full timeWork experience placementWork from homeFlexible hoursTieTalent
Boyne Falls, MI3 days ago$19.14 per hour
...overtime as needed. We are looking for a self-motivated and customer service-oriented individual who enjoys working in a fast-paced environment... ...Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits,...Hourly payFull timeShift workExcelsior Citizen
Boyne City, MI3 days ago- Medical Courier We're looking for a reliable and professional Medical Courier to transport time-sensitive medical materials — including lab specimens, pharmaceuticals, medical equipment, and patient records — between healthcare facilities, labs, and clinics.
Blue Collar Staffing
Boyne City, MI1 day ago $19.14 per hour
...as needed About You: We are looking for a self-motivated and customer service-oriented individual who enjoys working in a fast-paced environment... ...Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits,...Hourly payFull timeShift workKeurig Dr Pepper Inc.
Boyne City, MI1 day ago- ...Description General Purpose To plan and carry out all sales activities on assigned accounts or areas. Responsible for ensuring customer satisfaction and managing quality of product and service delivery. Develop relationships with all Fire and EMT decision-makers in...Full timePart timeFor contractors
Dinges Fire Company
Boyne City, MI24 days ago - ...independent contractors to handle sales in the Boyne Falls area, Michigan. Responsibilities include planning sales strategies, maintaining customer relationships, and ensuring satisfaction. Candidates must be self-motivated and adaptable, with knowledge of fire service...Full timePart timeFor contractors
$94.4k - $118.2k
As an Advanced Engineer Support Specialist here at Honeywell, you will play a critical role in providing advanced engineering support for... ...support operations by providing guidance to resolve complex customer issues, and driving improvements in our support processes.At Honeywell...Permanent employmentTemporary workWork experience placementFlexible hoursHoneywell
Boyne City, MI2 days ago$14.73 per hour
Driveline is seeking Retail Merchandisers in Boyne City, MI to support national retailers with flexible, part-time hours. Earn $14.73 per hour with a schedule that adapts to business needs. Work independently at locations within 25 miles, with full training and access to...Hourly payPart timeFlexible hours- ...largest tobacco and vape chain in the nation, Wild Bill's wants to offer you a career, not a job.ResponsibilitiesProvide excellent customer service to customers visiting the store, including greeting, answering phones, and assessing their needs in a positive manner....Full timeFlexible hoursShift work
Wild Bill's Tobacco
Boyne City, MI3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Care Specialist. Be the first to apply!
- entry level member service representative
- walgreens customer service associate
- japanese speaking customer service representative
- influencer relations assistant
- amazon customer service representative
- inside customer service representative
- customer service rep remote
- airport customer service agent
- bilingual spanish customer service associate
- spanish speaking customer service agent