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Senior Product Manager, AI-Driven Customer Support

Equinix

Equinix, Inc. is seeking a Product Manager for Customer Support in Dallas, Texas. This role focuses on the Lead-to-Cash transformation, ensuring operational capabilities meet real support needs and enhance performance metrics. The successful candidate will have over 5 years of relevant experience, handling requirements for customer support processes and collaborating closely with the Case Platform PM. An understanding of AI technologies and excellent stakeholder management skills are essential. #J-18808-Ljbffr

Vacancy posted 11 hours ago
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