Guest Experience Lead (GEL)
$16 per hourMcDonald's
Guest Experience Leader
We are hiring motivated part-time Guest Experience Leaders!
Start moving forward safely today McDonald's corporate-owned and franchise restaurants have over 50 procedures in place to help ensure the safety and well-being of crew members, customers, and the community.
Start building your future today - Build your skills through world-class training and pursue your education. We offer college tuition assistance, free high school completion programs, free English language classes, and even career advising to help employees achieve their goals.
Start a flexible schedule today - Get a job that fits your life and encourages you to balance what's important to you.
Start a feel-good moment and start your application today!
Responsibilities:
The Guest Experience Leader interacts with the guest at every stage of the customer journey by:
- Checking in with guests to inquire about the food and restaurant experience, ensuring that they have everything they need
- Expertly handle guest concerns and know when it is appropriate to bring an issue to management
- Assisting guests with the self-order kiosks and troubleshooting common issues
- Partnering with other restaurant employees to ensure that the restaurant is clean, well maintained, and ready to meet guests' needs at all times
- Paying special attention to assist families with children and guests with special needs (e.g., getting down on one knee when talking to a child, carrying trays, helping to find seating)
- Sharing the latest restaurant promotions and special offers with guests, including deals on the Mobile Order & Pay app
- Identifying potential areas of improvement and sharing these opportunities with management
Benefits:
Starting pay of $16 or up depending on experience and availability
Flexible Schedule
Sick Pay
Free Uniforms
Service Awards
Employee of the Month
Discount Programs (McD Perks)
Free Meals during your Shifts
Team Activity Calendar
Tuition Assistance (up to $2500 per Year)
High School Diploma: (Cost covered 100%, Participation is Confidential. All Courses Online)
Colorado Tech University: Our Partner School. You attend with as little as $0 out of pocket tuition)
Growth Opportunities
Additional Info:
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
This job posting contains some general information about what it is like to work in this restaurant, but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.
McDonald's- ...Sacramento, CA is seeking a Night Auditor to deliver outstanding guest service during the overnight shift. You will reconcile accounts... ...communication, multitasking, and attention to detail, with experience in front desk or night audit preferred. You will use a property...SuggestedNight shift
$18 - $25 per hour
...California seeks a motivated individual for a leadership role. You will oversee day-to-day operations, deliver an outstanding guest experience, and mentor your team. This position requires strong interpersonal skills and a passion for sales. Compensation ranges from $1...SuggestedHourly pay- Panda Express seeks an Assistant Manager to support the operation of a single store, hire and lead teams, manage guest experiences, and drive financial results. A multi-week leadership training program is provided to set you up for success. The role requires a high school...SuggestedFlexible hoursAfternoon shift
- ...preparation and service. The role involves leading and training staff, ensuring compliance... ...at least 8 years of food preparation experience with a culinary degree and supervisory experience... ...in a dynamic environment focused on guest satisfaction. #J-18808-Ljbffr Hard Rock...Suggested
$17.65 per hour
...coordinates front lobby and luggage operations, and ensures top-tier guest service and VIP handling. The position requires a valid driver’... ...for AM/PM shifts, and at least 6 months of customer service experience. Pay is $17.65 per hour with a typical 40-hour, 5-day schedule...SuggestedHourly paySeasonal workShift workWeekend workAfternoon shift- Aritzia in Roseville, CA is seeking a Boutique Management professional to lead our sales team and deliver world-class experiences for clients. You will oversee daily operations, train and develop a high-performing roster, and collaborate with cross-functional partners to...
- ...Team Leader to execute Floorsets, merchandising updates, and replenishment, ensuring the store remains guest-ready and aligned with AE Brand Standards. You will lead Floorset training, drive productivity, and partner with leadership to maintain visual excellence. A team...
- ...California is seeking a motivated Team Leader to supervise operations and train team members. The role focuses on delivering excellent guest experiences, ensuring food quality, and adherence to JIB standards. Candidates should have supervisory experience or equivalent JIB...
- ...Team Leader in Citrus Heights, California. The role involves supervising and training team members to deliver an exceptional guest experience, ensuring food quality and compliance with standards. Applicants must have at least 6 months of JIB experience or 1 year of supervisory...Minimum wage
- ...performing team, and ensure floorset execution and replenishment to meet brand standards. You will recruit and train talent, lead in-store guest experiences, and analyze trends to inform business plans while upholding safety and asset protection policies. #J-18808-Ljbffr...Full time
- ...environment. You will embody our mission and TEG’s 4 As—Attitude, Appreciation, Adaptability, Awareness—while ensuring every guest has a five-star experience. Flexible nights, weekends, and holidays are required; you may perform physical tasks such as cleaning, painting,...Flexible hoursNight shiftWeekend work
- Everyday Coffee Company is seeking a Restaurant Manager in California to lead a team in a major national retail setting. You will drive guest satisfaction, manage daily operations, and uphold brand standards while coaching staff toward strong performance and growth. You...
- ...The role involves overseeing operations across various domains, driving guest satisfaction, and maximizing profitability. Successful candidates will have a bachelor's degree and extensive experience in hotel management, sales, and marketing. We value leadership skills...
- ...for supervising and training team members. The role requires a focus on guest satisfaction by delivering high-quality food and service as per JIB standards. Candidates with 6 months of experience at JIB or one year in a restaurant supervisory role are preferred. Join a...
- ...000593 JIB Nor-Cal Venture Group Inc is hiring a Team Leader in Sacramento, California. This role involves leading a team to ensure exceptional guest experiences, maintaining food quality, and upholding JIB's operational standards. The ideal candidate should have at least...
- ...Inc seeks a Team Leader in Sacramento, California, responsible for supervising and training team members to ensure exceptional guest experiences, food quality, and adherence to standards. The role requires at least 6 months of JIB experience or equivalent supervisory...
- J000566 JIB Anand Inc in Sacramento, CA is seeking a Team Leader to supervise operations and ensure an exceptional guest experience. The role involves training team members, maintaining food quality, and ensuring compliance with restaurant standards. The ideal candidate...Minimum wage
- ..., California. The successful candidate will be responsible for training and supervising team members to ensure an exceptional guest experience. This includes maintaining high food quality, cleanliness standards, and compliance with JIB procedures. Ideal candidates should...Minimum wage
- ...Venture Group Inc in Roseville, California, is seeking a Team Leader to supervise and train team members ensuring exceptional guest experiences at the restaurant. Responsibilities include monitoring food quality, compliance with JIB procedures, and maintaining cleanliness...
- ...is seeking a Team Leader in Sacramento, CA. This position involves supervising and training team members to ensure exceptional guest experiences, food safety, and compliance with restaurant standards. Responsibilities include coaching team members, managing operations...Minimum wage
- ...in Sacramento, CA is looking for a Team Leader. This vital role involves training and supervising staff to deliver exceptional guest experiences. Responsibilities include ensuring food quality, compliance with procedures, and providing support during rush hours. Ideal...
- ...inventory, cash control, and team motivation to ensure exceptional guest service. With a focus on operational excellence, the ideal... ...strong communication skills and a ServSafe Certification. Join us to lead a team striving for the highest standards in the Quick Service...Shift work
- ...during assigned shifts. The role includes managing cash control, performing inventory inspections, and motivating team members to exceed guest expectations. Candidates should have a high school diploma or GED, be at least 18 years of age, and possess a ServSafe Certification...Shift work
- ...seeking a dedicated Shift Manager to support restaurant operations and lead a team to deliver excellent service. Candidates should possess a strong desire to positively impact customer experiences, manage inventory, and comply with operational standards. Required qualifications...Shift work
- ...oversee a Panda Express location in California, directly supervising staff to meet financial goals and ensure an exceptional guest experience. You will hire, train, and guide associates while driving daily operations to success. We provide an 8+ week leadership training...
- ...Halloween store in Sacramento, CA is seeking a Store Manager to lead Guest Services and drive store performance. You will oversee store... ...maximizing sales and profitability. Previous retail management experience is required; the position requires standing, walking, climbing...
- Kids for the Future is seeking a Team Supervisor to lead the Guest Engagement Associate team at the Watt Ave Safe Stay Community Shelter in North Highlands, CA. This full-time on-site role oversees Day, Swing, and Overnight shifts and aims to maintain morale and performance...Full timeNight shiftDay shiftAfternoon shift
- Concord Hospitality is seeking a Front Office Manager to lead our guest services team and uphold brand standards. This hands-on leader ensures superior guest satisfaction, manages front desk operations, and mentors staff to deliver exceptional service. You will collaborate...
- The William Warren Group in Sacramento is seeking an Assistant Store Manager to provide exceptional guest experiences. This role is essential in maintaining daily operations when the Store Manager is absent. Ideal candidates will have a passion for customer service, sales...
$21.91 per hour
Hyatt in Sacramento, CA seeks a Valet Supervisor to lead valet attendants, ensuring exceptional guest experiences. The role offers opportunities for management growth and requires strong leadership and communication skills. Compensation is $21.91/hour, with benefits including...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!
