Care Coordinator - Full-time

Job Description

Job Description

Be the Heartbeat of Care Advantage Inc!Care Advantage Inc, isn't just another workplace-we're a Top Workplace award winner and proudly voted Best in Home Care. We're the largest privately-owned home care company in the mid-Atlantic, and we're growing fast. That means more opportunities, more impact, and more ways to change lives.We're on the hunt for a high-energy Care Coordinator to join our Newport News VA team. If you thrive in a fast-paced environment, love solving puzzles, and want a career where compassion meets strategy, this is your chance to shine.What You'll Get:Competitive pay that values your talent17 days of paid vacation + 10 paid holidays A true work-life balance careerA team that feels like family, with room to growWhat You'll DoBe the Matchmaker: Thoughtfully pair caregivers with clients by considering health needs, personality fit, skill level, and preferences. You'll ensure every client feels supported and every caregiver feels valued.Keep Relationships Strong: Act as the go-to liaison between clients, families, and field staff. You'll build trust, smooth over challenges, and make sure communication flows seamlessly.Own the Schedule: Maintain accurate, up-to-date schedules in our system. You'll juggle multiple moving parts, anticipate conflicts, and keep everything running like clockwork.Think Fast, Act Smart: When emergencies or last-minute changes arise, you'll pivot quickly-finding solutions that keep clients cared for and caregivers supported.Drive Performance: Monitor field staff activity, track attendance and reliability, and provide feedback. You'll help ensure accountability while celebrating great work.Solve the Daily Puzzle: Scheduling is like a giant jigsaw-different shifts, different needs, different people. You'll creatively piece it together with calm focus and a client-first mindset.Fuel the Team Energy: Work side-by-side with branch teammates to keep the office buzzing with positivity, collaboration, and momentum.Welcome New Clients: Be the warm, reassuring voice and face of Care Advantage. You'll guide new clients through the onboarding process, answer questions, and set the tone for a caring relationship.Stay Tech-Savvy: Use scheduling software and digital tools to keep records current, track caregiver availability, and ensure compliance with company standards.Champion Flexibility: Step into any situation-whether it's answering a tough client question, covering a shift gap, or supporting a teammate-because you're cross-trained and ready for anything.What Makes You Perfect for This RoleEnergy, drive, and passion for achieving goalsA problem-solver who puts people firstFlexibility to adapt and thrive in changing situationsAmbition to grow your career and see the big pictureCompassion and a genuine desire to serveRequirementsHigh School Diploma or G.E.D. equivalent2+ years of relevant work experienceScheduling, medical, or phone experience a plusComputer literacy and comfort with scheduling systemsStrong organizational skills, attention to detail, and communication abilities Why Care Advantage?Because here, you're not just filling a role-you're making a difference. You'll be part of a growing company with a mission that matters, and you'll enjoy a career that balances professional success with personal fulfillment.Apply today and step into a role where your energy, compassion, and creativity truly shine!Location: 23185, 23186, 23187, 23188, 23061, 23314, 23430, 23601, 23602, 23603, 23604, 23605, 23606, 23607, 23608, 23661, 23662, 23663, 23664, 23665, 23666, 23667, 23668, 23669, 23690, 23691, 23692, 23693