Guest Advocate - Runners who want to Work and Workers that like to Run

Job Description

Job Description

Are you passionate about Running, Walking, or Hiking? Do you love sharing that passion with others? If so, we'd love to talk to you!Big Peach Running Co. is a locally owned and operated small business with a heart for the Pedestrian Active Lifestyle. Our mission is to consistently deliver exceptional guest experiences through unparalleled product knowledge, top-notch customer service, and a commitment to community.Our work environment includes:Regular team and community eventsFlexible schedulingGrowth and leadership opportunitiesOn-the-job trainingEmployee discounts and perksSupportive and safe work environmentCasual dress code and friendly atmospherePaid Time OffAbout the RoleBig Peach Running Co. is a Running Specialty retailer that offers premium footwear, apparel, and gear for running, walking, and hiking. The "Guest Advocate" is the frontline connection to our Guests, providing personalized service and expert advice. Whether assisting a first-time walker or a seasoned marathoner, Guest Advocates help all customers find the right solutions to support their active lifestyle.This is a year-round, non-seasonal position and requires a minimum one-year commitment.Guest Advocate Responsibilities:Welcome every Guest and provide an engaging, personalized in-store experienceDemonstrate expert product knowledge and consultative serviceOperate the POS system efficiently and handle financial transactions accuratelyAchieve personal and store sales goalsMaintain a clean, organized, and visually appealing sales floorStay current on promotions, product updates, and company initiativesSupport store operations, including inventory transfers and special ordersIntroduce relevant products to enhance the Guest's active lifestyle journeyParticipate in store and community events as a brand ambassadorGuest Advocate Requirements:Passion for the Pedestrian Active Lifestyle (Running, Walking, Hiking)Friendly, professional demeanor with a focus on outstanding Guest serviceStrong communication and problem-solving skillsAbility to work in a fast-paced retail environmentComfort with basic math and technologyAbility to stand and move for extended periods; lift up to 40 lbsAvailability to work 20+ hours per week, including weekendsMust be able to commute reliably to store location