Maintenance Supervisor

Responsibilities

Role Summary:

Related Rentals is currently seeking a highly experienced Maintenance Supervisor with a strong background in modern/luxury residential building in San Francisco!

The Maintenance Supervisor will be responsible for common area and apartment repairs in the scope of plumbing, HVAC, electrical, carpentry, and appliances. Further oversight of the building's curb appeal through building exterior inspections and grounds maintenance is required. Customer service and attention to detail are critical skills to ensure the satisfaction of the community's residents.

Compensation Range: $95K - $105K, plus bonus

Core Responsibilities:

• Diagnose and repair problems in such areas as HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features (pools, spas, etc.), fitness equipment, and waste management systems.
• Assist with organizing and prioritizing service requests and general maintenance tasks. Complete assigned service requests and repairs consistent with company operating and equipment/supply standards and in a timely manner.
• Ensure vacant apartments are rent-ready in a timely manner. Manage make ready schedule and perform turnkey work as required. Manage vendor work appropriately.
• Assist in the preparation of staff work and preventive maintenance schedules, daily rounds, as well as maintaining an inventory of supplies and tools sufficient for providing the appropriate level of service.
• Conduct apartment Preventative Maintenance (PM).
• Collect and remove trash and debris including pet waste from building areas.
• Inspect building's grounds and buildings on a daily basis to identify maintenance needs.
• Maintain company customer service standards. Respond to resident requests and work with residents to minimize/resolve problems and complaints. Follow through to ensure issue is resolved.
• Maintain an injury free safety culture by following all policies and procedures and reporting any unsafe behavior or conditions including nonfunctioning equipment.
• Apply all applicable company policies and procedures such as, but not limited to company operating and safety standards. Train and promote safe work practices among on-site staff.
• Ensure compliance with all federal, state and local laws, specifically Fair Housing regulations.

Benefits and features:

• Incentive bonus program
• Training and development programs
• Benefits including: Medical, Dental, Life & Disability, Paid Time Off, 401(K), Flexible Spending Accounts
• Employee Recognition & Wellness Programs

Qualifications

Skills/Knowledge:

• 1-3 years of experience as a Maintenance Supervisor
• Ability to read and write English as demonstrated by clear and concise written and verbal communications, the ability to read service requests, to read and understand policies and procedures including but not limited to Key Control Policy and all Maintenance Emergency policies and procedures
• Ability to communicate with team members, residents and vendors in order to provide customer service.
• Ability to identify cleaning and chemical supplies, ability to read and understand Hazard Communication Safety Data Sheets (SDS), ability to understand proper applications of chemicals and general cleaning supplies, ability to frequently handle and properly dispose of these products.
• Knowledge of HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, fitness equipment, waste management systems.
• Complete understanding of emergency systems, shutoffs, locations and sequence of operations.
• Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division in order to do basic calculations and analysis such as estimating, determining averages and percentages, and totals.
• Ability to frequently handle and use chemicals and general cleaning supplies.
• Ability to understand basic knowledge of boilers, chillers, cooling towers, electrical, flooring, plumbing, sprinklers and steam systems.

Work Environment and Physical Demands

• Building maintenance environment, indoor/outdoor, consisting of exposure to moving mechanical parts and seasonal temperature changes ranging from freezing to extreme heat
• May be exposed to high places, toxic or caustic chemicals, risk of electrical shock, and loud noises
• Vision requirements include both close range and long distance vision
• Must be able to lift up to 50 lbs.
• Must be able to climb ladders and crawl into confined spaces
• Must be able to endure walking, squatting, bending, balancing, climbing, kneeling, crawling and prolonged standing
• Must be able to use hands to grip power and hand tools

#RMC

Related is an Equal Opportunity Employer

Overview

Related Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. There is strength in numbers - RMC operates hundreds of properties in 22 states and Washington, D.C., providing our employees with unparalleled growth opportunities. Our portfolio includes affordable, workforce, market-rate, and luxury housing. We are passionate about exceeding quality expectations in every single asset class. As a subsidiary of Related Companies, we've been at the forefront of sustainability too, with most of our new developments pursuing LEED Silver certification or higher.

At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you're encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, employee engagement, and investing in leadership development to continuously improve the employee experience.

Related is an Equal Opportunity Employer

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