Call Center Representative
Sew Eyes Inc
Benefits:
Bonus based on performance
Flexible schedule
Training & development
Benefits/Perks
Competitive Compensation
Job Summary
We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure.
Responsibilities
Receive inbound calls and place outbound calls
Identify the reason for the customer’s call, collect relevant information
Refer to premade scripts for a variety of customer service topics
Create appointments.
Qualifications
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
Vacancy posted 4 days ago
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