Rare Disease Account Specialist, PAH - Colorado

Job DescriptionOur Sales team supports our customers by providing appropriate clinical information about our Company products, educational information, and resources. We strive to support healthcare providers and healthcare systems in their efforts to help meet the goals of the patients in their communities.We are looking for dynamic individuals who thrive in a team environment and are driven to succeed. The Rare Disease Account Specialist serves as a key point of contact to customer accounts for our Company’s Pulmonary Arterial Hypertension (PAH) business. This role is critical in establishing our presence in PAH and our commitment to supporting the efforts of PAH healthcare providers in improving patient health outcomes. This role will generate demand for our Company's products, build and maintain a strong rapport with providers and office staff, engage and support account executives who help secure formulary access, and design account strategies to meet local customer needs.This is a field-based sales position that is responsible for covering the state of Colorado.Major workload centers in this territory include and may not be limited to: Denver, Colorado Springs, Grand Junction, and Fort Collins.Travel (%) depends on where the selected candidate resides and the needs of the business and may be required ~25% of the time.Primary Activities & Responsibilities include and may not limited to the following:Account Management:Responsible for the overall customer experience of all stakeholders within target accounts; builds relationships with providers and staff, as appropriate, and acts as cross-functional point of contactDevelops deep understanding of account objectives, strategies, unique challenges, and stakeholder influence networks to generate strategic insightsPlans & conducts quarterly strategic planning sessions for key accounts with relevant our Company stakeholders to create shared understanding of market context, account, & stakeholder needs and refine account strategy, including objectives, strategic imperatives, and tacticsRelevant Company stakeholders includes both customer-facing and HQ rolesCoordinates the execution of account strategies, tracks progress against objectives, and refines plans as needed to deliver on goalsProactively solicits feedback from account stakeholders to better understand needs and become a trusted resourceCare Team Engagement:Provides approved disease and product information and resources to approved members of the patient care team, including MDs, NPs, PAs, and other provider rolesShares information on target profiles to support the identification of appropriate patients for therapySupports the education of and responds to questions from approved providers on the care team on the appropriate administration of our Company productsProvides information and education to appropriate providers using approved resources on our Company’s patient support program to help address patient access and coverage issuesActs as the primary point of contact for all care team stakeholders and coordinates with other Company customer-facing roles to ensure customer needs are met in a compliant, orchestrated fashionDemonstrates commitment to compliance through understanding of regulations, industry codes, and policies that govern customer interactions and consistent focus on ensuring compliance with themEcosystem Management:Partners with internal colleagues to plan and host medical education events within designated territoryAttends and supports our Company presence at national & local congress/society eventsProactively creates connections across care teams within designated territory to build appropriate provider-provider relationshipsPartners with HQ role(s) to plan and execute events with key thought leaders practicing within a designated territoryKey Capabilities & Competencies:Scientific/Clinical ProficiencyDeep understanding of clinical and scientific aspects of Pulmonary Arterial Hypertension, competitor products, and our Company products:Disease state knowledgeStandards of care and emerging clinical trendsRelevant diagnostics and testingPatient demographicsEcosystem UnderstandingDeep understanding of regional and local health care networks: stakeholders and their relative level of influence, referral dynamics, payer controls, patient demographics, specialty pharmacy activity, etc.Understanding of access & insurance coverage processes in Pulmonary Arterial Hypertension, specifically those of payers most active in designated territoryBusiness AcumenAbility to understand and define customer business models and infer strategic objectivesAbility to create account strategies that deliver on both our Company and customer objectivesUnderstanding of customer business operations and Pulmonary Arterial Hypertension practice management standardsCollaborationAbility to effectively and efficiently partner with appropriate cross-functional our Company stakeholders to develop and execute customer strategies & tacticsAbility to lead without authority across individuals in different reporting structures to ensure execution against objectivesAbility to partner with other Rare Disease Account Specialists to share best practices, peer-coach new team members, and create an environment of continual learningQualifications:Minimum Requirements: Bachelor’s degree with 8 years Sales experience or a minimum of high school diploma with at least 10 years of equivalent experience.Equivalent experience can be: Professional sales experience, work experience in the healthcare/scientific field (including pharmaceutical, biotech, or medical devices) that is not sales related, professional marketing experience, or military experience.Minimum of 8 years’ experience in healthcare industryValid Driver's license and ability to travel the amount of time the role requiresKeen interpersonal skills, including abilities to interact with individuals from a variety of backgrounds and to influence senior levels of management, key thought leaders, and customersStrong presentation and communication skills, including the ability to understand, distill, and convey complex scientific and public health-related concepts to different audiencesStrong prioritization skills and ability contextualize decisions into broader corporate strategiesTechnologically proficient (e.g., MS Office Suite, iPad)Preferred:Advanced degree (e.g., MBA, PharmD)Minimum of 2 years current/recent experience in the Pulmonary Arterial Hypertension marketMinimum of 2 years current/recent experience with rare disease products2+ years of account management experience in the healthcare industry#PAHSalesRequired Skills: Account Management, Customer-Focused, Customer Relationship Building, Interpersonal Relationships, Lead Generation, Pharmaceutical Market, Prioritization, Product Knowledge, Revenue Generation, Sales Forecasting, Sales Pipeline Management, Sales Presentations, Sales Proficiency, Sales Strategy Development, Sales TrainingPreferred Skills: Current Employees apply HERECurrent Contingent Workers apply HEREUS and Puerto Rico Residents Only:Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:EEOC Know Your RightsEEOC GINA Supplement​We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.Learn more about your rights, including under California, Colorado and other US State ActsThe salary range for this role is$156,900.00 - $247,000.00This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at .You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance OrdinanceLos Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring OrdinanceSearch Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: RegularRelocation:No relocationVISA Sponsorship:NoTravel Requirements:25%Flexible Work Arrangements:RemoteShift:Not IndicatedValid Driving License:YesHazardous Material(s):n/aJob Posting End Date:10/12/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. SummaryLocation: USA - Colorado - Denver; USA - Colorado - ColoradoType: Full time