NDNH Community Engagement Specialist

NDNH Community Engagement Specialist

The New Home Community Engagement Specialist is to ensure a safe and welcoming environment for The New Home residents through the implementation and monitoring of house rules pertaining to resident conduct, fire safety, room conditions, conflict resolution, and curfew restrictions. The CES conducts house and room checks, answers the telephone, greets visitors, accommodates new residents as they transition into the space, prepares a home report at the end of each shift, manages sign-in logs, responds to emergencies to ensure that, if necessary, residents are evacuated safely and efficiently, and responds to residents needs and request. The CES is to communicate and support all residents in a trauma informed manner. The CES is to effectively communicate with the house manager, other staff, and perform other duties as assigned.

Qualifications

High School Diploma or GED. Prior residential, social service, or customer service work experience. Must have computer skills in Microsoft Word and Excel Programs and be proficient in and the ability to utilize the internet. As a Mandated Reporter, must provide proof of having completed training on recognizing and reporting child abuse meeting the training standards of PA Act 153 of 2014 within 30 days of employment with recurrent training required every five years thereafter. Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check. Candidate must have, an understanding of, appreciation and support for the Mission of The Salvation Army.

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.