Kitchen Lead (IN TRAINING)

Chick-fil-A Post Road - Kitchen Team Director (IN TRAINING)

Are you looking for work that positively influences those around you? Do you want to work for a company that is a part of customers’ lives and the communities it serves? Do you love working in a fast-paced team environment? Come and join our Chick-fil-A team! At Chick-fil-A we are looking for leaders who have a passion for developing others. A shift leader is a crucial part of our business. A shift leader is the face of the restaurant during their shift and is responsible for ensuring each guest that visits walks away having a remarkable experience.

The Kitchen Team Leader is responsible for:

• Consistently delivering crave-able food, in a timely manner, that meets or exceeds Chick-fil-A Quality Requirements
• Coaching the behaviors of all Team Leaders and Team Members who work in the Kitchen.

Those behaviors include:

• Sense of Urgency that creates surprisingly fast Speed of Service
• Attention to detail that ensures preparation and production procedures are followed
• Execution of systems that ensure a refreshingly clean environment
• Maintaining a work environment that ensures and promotes food safety
• Vigilant attention to the organization and appearance of the kitchen

As a Restaurant Team Leader you will:

• Demonstrate a passion for the business and lead the overall operations
• Lead daily activities to ensure guests receive excellent customer service
• Demonstrate a strong awareness and concern for food quality and safety
• Adjust to multiple demands and shifting priorities

Behavior Characteristics:

• Work a maximum of up to forty hours per week in the restaurant
• Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
• Combine critical thinking and practical leadership to create a culture of innovation
• Ability to receive and provide coaching to the team
• Be able to connect with a multicultural team
• Enthusiastically and passionately lead the Kitchen team

Requirements:

• Minimum 2 to 5 years’ experience working as kitchen leader in a similar restaurant concept.
• Demonstrated track record of strong leadership and ability to lead high performing teams.
• Demonstrated ability to achieve positive financial results.
• Is genuinely hospitable, warm, sensitive, and polite to our Guests.
• Excellent leadership and motivational skills.
• Excellent interpersonal/listening/communication skills. Excellent problem resolution/Guest recovery skills.
• Attention to detail and analytical skills.
• Inspires cooperation and teamwork through self-confidence, positive attitude, and enthusiasm.
• Remains positive and calm under stressful conditions.
• High-level organizational skills.
• Experienced and proficient in the use of basic computer technology (i.e., POS systems, Microsoft Office programs, etc.).
• Commits to professional and personal self-development.

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.