CAMPUS DIRECTOR

Summary

The Campus Director develops, assesses, and improves the quality of campus operations and is responsible for providing vision and leadership at the assigned Spartan campus(es). This role is a strategic leader who leverages both non-instructional and student-facing services to maximize student success and institutional effectiveness. The Campus Director holds dual accountability: (1) overall campus operations, finances, facilities, and staff management in partnership with the Campus President; and (2) direct oversight of all student affairs functions, including career services, academic records, student conduct, student life, disability services, and counseling referrals.

The Campus Director serves as the primary advocate for the student body, advises the Campus President and executive leadership on student morale and satisfaction, and ensures the delivery of high-quality, mission-aligned services across all departments. The reputation and success of the campus is the direct responsibility of the Campus Director.

Essential Functions

Campus Operations and Strategic Leadership

• Develop, assess, and continuously improve the quality of all campus operations, programs, and services.
• Collaborate with the Campus President to create the campus annual operating plan; identify areas where cross-departmental assistance is necessary or appropriate.
• Assist the Campus President in evaluating staffing levels, divisions of responsibility, and organizational structure.
• Assist the Campus President in preparing and managing campus budgets; prepare and manage the Student Affairs department budget.
• Participate in Spartan and system-wide meetings as directed to gather information and provide perspective on institutional planning and compliance matters.
• Promote a positive image and attitude among campus staff toward operating objectives established by Spartan College and SEG leadership.
• Encourage cross-campus representation and collaboration as appropriate.

Student Affairs Leadership

• Provide vision, strategic direction, and operational oversight for all student affairs functions including career services, academic records, student conduct, student life programs, counseling referrals, and disability services.
• Develop short- and long-range plans for the Student Affairs department and lead staff in their implementation; ensure that a variety of student life opportunities are offered to all students.
• Serve as the primary advocate for the campus student body; advise the Campus President and executive leadership on student morale, satisfaction, and overall student experience.
• Promote strategies and programs designed to positively impact student persistence and increase student satisfaction.
• Establish and develop an effective health services and education referral program; maintain a comprehensive list of referral resources and appropriate intervention mechanisms/programs.
• Provide first line contact and problem resolution for parents, students, and others.

Student Conduct and Compliance

• Administer and supervise compliance with Section 504 of the Rehabilitation Act, the Americans with Disabilities Act (ADA), and institutional student grievance processes and procedures.
• Develop and implement the student judicial system; serve as Chief Conduct Officer of the College, including coordination and supervision of due process procedures related to student behavior and discipline.
• Put in place systems to ensure that all student files are complete and in compliance throughout the student life cycle.
• Ensure timely updating, publishing, and distribution of the Student Handbook, Campus Security Report, Drug Free Schools and Communities information, New Student Technical Orientation, and other required student consumer information documents.
• Coordinate department publications such as the Course Catalog, Student Handbook, and Campus Crime Report in partnership with the Compliance Officer.

Career Services and Student Success

• Supervise Career Services, Student Services, and Testing Center employees; assist in the enhancement of services to students.
• Achieve campus goals specific to Career Services placement rates and student satisfaction outcomes.
• Administer the peer-tutoring program through Federal Work Study; coordinate services with faculty, financial aid, and the Dean of Academic Affairs and Operations.
• In partnership with Admissions, plan and coordinate orientation, commencement, and other student recognition ceremonies for the campus.

Registration, Records, and Testing

• Supervise Registration Services employees; put in place systems to ensure that all student files are complete and compliant throughout the student lifecycle.
• Serve as the PSI (FAA) Test Center Supervisor; work with the testing proctor to ensure adherence to PSI compliance requirements.

Accreditation and Regulatory Compliance

• Identify ways the campus and its departments may assist in meeting accreditation agency accountabilities (COE, ACCSC) and solicit cross-departmental support as needed.
• Ensure campus operations and student services practices remain compliant with all applicable federal, state, and accreditor regulations, including FAA Part 147, FERPA, Title IV, ADA, Section 504, and state licensing requirements (DPOS, BPPE, OBPVS).
• Work closely with SEG corporate partners and human resources to ensure compliance with all SEG and Spartan College policies and applicable local, state, and federal regulations pertaining to campus operations, practices, and activities, including Federal Campus Based Aid awards (FSEOG) and loan programs.

Education and Work Experience

• Demonstrated knowledge of federal, state, and accreditation regulations applicable to the proprietary postsecondary education industry, including Title IV, FERPA, ADA, Section 504, FAA Part 147, and COE/ACCSC standards.
• Ability to think and plan strategically; demonstrated track record of leveraging non-instructional and student-facing services to drive campus performance.
• Exceptional verbal and written communication skills with a strong emphasis on student-centered customer service.
• Ability to write reports, business correspondence, procedure manuals, and institutional publications.
• Ability to effectively present information and respond to questions from managers, students, families, accreditors, and the public.
• Excellent time management, organizational skills, and follow-through with a high degree of accuracy under competing priorities.
• Demonstrated good judgment and ability to maintain strict confidentiality.
• Strong relationship-building skills across all levels of management and with diverse student populations.
• Intermediate to advanced proficiency in Microsoft Word, Excel, and Outlook; experience with student information systems (e.g., Anthology/CampusVue or equivalent) and PowerBI or similar reporting tools preferred.

Supervisory Responsibilities

• Career and Student services

Education and Work Experience

• High School or GED required
• Master's degree required - must be earned from an institution accredited by a regional or national accrediting agency recognized by the U.S. Department of Education.
• A combination of either three (3) years of previous experience working at an executive level in a proprietary college or university, or ten (10) years of general industry experience culminating in a general management role.
• Minimum three (3) years of progressive leadership or management experience required.
• Minimum three (3) years of experience in Career Services, Registration Services, Student Affairs, or a related student-facing function at the postsecondary level preferred.
• Prior experience in a for-profit or proprietary postsecondary institution preferred.
• Relevant industry experience may include some combination of the following: service industry; consumer-based; for-profit; training or technology-related; and/or decentralized operations.
• Demonstrated track record of success at the campus level, plus successful and consistent leadership and contribution to institutional goals.
• Demonstrated knowledge of accreditation processes, student affairs best practices, and regulatory compliance in occupational education settings.

Certificates, License, Registrations

• N/A

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

No or very limited physical efforts required. No or very limited exposure to physical risk. Work is normally performed in a typical interior/office work environment. While performing the duties of this job, the employee is regularly required to sit; use hands to finger; and talk or hear.

AAP/EEO Statement

Spartan College provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

In keeping with the above conviction, Spartan College is committed to assuring that:

All recruiting, hiring, training, promotion, compensation, and other employment related programs are provided fairly to all persons on an equal opportunity basis without regard to race, creed, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by law.

Employment decisions are based on the principles of equal opportunity and affirmative action; and all personnel actions such as compensation, benefits, transfers, training, and participation in social and recreational programs are administered without regard to race, creed, color, sex, age, national origin, disability, veteran status, or any other characteristic protected by law.

Benefits

• 401(k) and Employer Match
• Medical insurance
• HSA/FSA
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Employee Assistance Program
• Tuition Reimbursement/Employee Scholarship