Certified Medical Assistant

Join Redirect HealthHealthcare shouldn't be something you worry about when taking care of your family.That's why when you join Redirect Health, your healthcare costs nothing out of your paycheck—and the same is true for your spouse and children.No monthly premiumsNo deductiblesNo surprise medical billsMost team members avoid tens of thousands of dollars in healthcare costs compared to traditional health plans.This isn't a perk. It's part of our mission.Who We AreRedirect Health exists to make healthcare affordable for small businesses and people who can't afford traditional employer insurance.We help real people navigate a system that is often confusing, expensive, and frustrating—and we do it with empathy, accountability, and simplicity.If you want your work to matter to families every single day, you'll find purpose here.How We Work (Our Core Values in Action)At Redirect Health, our values guide how we show up for each other, our clients, and our members.We do our best work when we:Obsess Over People – We are always helpful, friendly, and humanOwn It to Completion – If we take something on, we see it throughAlways Improve & Adapt – We learn quickly and adjust without egoStart with "Yes, We Can Help You" – We lead with solutionsSucceed as a Team – We win through trust and collaborationDetest Waste & Unnecessary Complexity – We simplify to focus on what mattersAbout This RoleMedical Assistant exists to support Redirect Health Medical Providers and ensure members receive timely, compassionate, and well-coordinated care throughout their healthcare experience.We have two shifts available:Monday - Friday (Weekends as needed/directed) 1:30pm - 10, 10:30pm, depending on department needsMonday - Friday (Weekends as needed/directed) 7:30am - 4, 4:30pm, depending on department needsIn this role, you will:Serve Redirect Health members and medical providersBe responsible for appointment coordination, accurate medical record management, and clinical supportDirectly impact how confident, cared for, and supported members feel when receiving careThis is a hands-on role for someone who:Enjoys patient-focused work, organization, and supporting clinical teamsTakes ownership and follows throughWants their work to have real-world impactWhat You'll DoIn this role, you will:Own: Managing patient appointments, scheduling, and maintaining accurate records in the EMR systemSupport: Members by following up to ensure continuity of care and a positive care experienceCollaborate with: Medical providers and care teams to streamline workflows and support clinical needsImprove: Care coordination and efficiency through attention to detail and proactive communicationAdvocate for: Members by helping create a calm, confident, and compassionate care experienceA strong performer in this role is known for:Strong attention to detail and reliabilityClear, professional communication with patients and providersConsistently supporting smooth, efficient clinical workflowsHow Success Is MeasuredSuccess in this role is measured by:Accuracy and completeness of medical recordsTimely scheduling and follow-up with patientsPositive member experience and continuity of careStrong collaboration with providers and clinical teamsWhat We're Looking ForWe're looking for someone who:Completion of Medical Assistant Program from an accredited school.1 Year of Medical Assistant experience, required.Strong attention to detail and excellent communication skills.Proficiency with EMR systems, Microsoft Word, and Excel (preferred).Bilingual (Spanish/English) candidates are highly desired.High school diploma or GED required.A commitment to compassionate, patient-centered care.Why Join Redirect HealthWhat "Free Healthcare" Actually MeansWhen we say free, we mean no money out of your paycheck and no cost when you need care:No monthly premiumsNo cost to add your spouse or childrenNo deductibles (we reimburse them)No out-of-pocket maximumsThis benefit alone can save families tens of thousands of dollars.What You'll EarnSalary range: $18.65/hr to $20.50/hrFREE healthcare for you and your entire familyDental & Vision insurancePaid time off & sick time401(k) accessA mission-driven team that believes in doing the right thingReady to Make a Difference?If you're looking for more than just a job—and want to help reshape how healthcare works for families—we'd love to hear from you.Legal StuffRedirect Health is an Equal Opportunity Employer (EOE). Employment with Redirect Health is at-will. Nothing in this job posting or the application process creates a contract or guarantee of employment. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities required for this role. Duties, responsibilities, and activities may change at any time with or without notice. Redirect Health does not provide employment-based visa sponsorship now or in the future for this position. Applicants must be currently authorized to work in the United States without sponsorship.