Salesforce Admin
AITA Consulting Services, Inc.
Hybrid Position - 3 Days Onsite in a week in Riverwoods, IL is Mandatory Excellent communication skills required Certfications are mandatory Responsibilities
- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
- Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
- Understanding of basic triggers/Apex code knowledge
- Sandbox environment management
- DevOps/release management experience
- Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
- Identify unused or underutilised platform features
- Create a platform roadmap and define priorities, liaising with stakeholders
- Own the communication of any platform changes to end users and stakeholders
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
- User support tickets
- Monitor and improve user adoption
- New user and ongoing user training
- Technical documentation
- Management of integrated applications and third party suppliers including [enter your additional applications e.g. DocuSign, Conga, Survey Gizmo, Mailchimp etc]
- Strong Salesforce product knowledge and at least 8+ years' of Salesforce Administration hands-on experience with [Sales Cloud or your Salesforce product]
- Certified Salesforce Administrator
- Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder
- A proactive attitude to platform enhancements
- Designing scalable, best practice solutions
- Excellent relationship-building skills
- Ability to liaise with stakeholders at all levels
- Translating requirements into technical solutions
- Experience in change management and governance
- Training end users and key stakeholders
- Technical documentation
- Available and responsive to questions
- Experience implementing Salesforce configuration changes
- DevOps/release management experience
- Understanding of basic triggers/Apex code knowledge
- Demonstrates continued personal/professional development
- Active in the Salesforce community
Vacancy posted 1 day ago
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