Associate Director, Building Services

Associate Director of Building Services

This is a full time position that provides a salary commensurate with experience and outstanding benefits in a truth and grace filled work environment.

The Associate Director of Building Services is the #2 position in the Building Services ministry, with direct supervision of the custodial and mailroom/print staff. This position is responsible for the upkeep of the church facilities, event setup/takedown, and overall custodial services across the HPUMC campus, the Tolleson Family Activity Center, The Grove Church campus, the Wesley House campus, and any additional or future properties.

The Associate Director is accountable for ensuring that the facilities are safe, clean, and attractive, and that the custodial team and our outsourced vendors support a first-class worship environment. This position also oversees the mailroom, supplies, internal printing, and landscape maintenance.

The Associate Director is a close collaborator with the Director of Building Services and the Maintenance Supervisor to ensure that repairs and maintenance items are efficiently addressed in a timely manner.

Reports To: Director of Building Services & Risk Management

Ministerial Exemption: No

FLSA Status: Exempt

Campus: HP (all buildings) and all campuses

Working Hours: This is a full-time position that will work an anticipated 40 hours per week

Anticipated Schedule:

Regular hours are Monday-Thursday, 7:30 a.m. to 4:00 p.m. (includes an unpaid 1-hour lunch break), and Sunday, 6:00 a.m. to 2:30 p.m.

This position requires flexibility to work outside of regular hours as needed, including early mornings, evenings, and weekends, for quality control inspections, church-wide ministry events, funerals, weddings, and other scheduled programming, as well as in response to after-hours requests.

During certain times of the year, additional hours may be required. All church staff are expected to support and serve during major worship services and religious holidays, including Christmas Eve and Easter.

Key Job Responsibilities and Duties:

Team Leadership & Oversight

• Manage and support the Custodial/Event Setup team.
• Manage and support the Mailroom, Supplies and Printshop employees and operations.
• Provide daily oversight, work assignments, training, and performance coaching; make recommendations regarding compensation and other employment actions.

Administrative

• Maintain a cost-effective inventory of maintenance, custodial, and event setup supplies, parts, and equipment.
• Manage the work request system: distribute/assign work request; ensure completion and proper closeout of all tickets; follow up on incomplete requests.
• Oversee and manage relationships with outsourced custodial vendors.
• Manage the purchase of office and printshop supplies.
• Oversee management of the 4 units at 3420 Normandy.
• Manage the parking process between SMU and HPUMC.
• Manage landscape maintenance.

Safety, Compliance & Inspections

• Perform daily facility inspections; report safety concerns and initiate corrective action plans with regard to physical property.
• Comply with all safety procedures; maintain clean and safe work areas; identify hazards and propose solutions.
• Ensure compliance with all applicable federal, state, county, and city codes and regulations.

Emergency Response & Reporting

• Respond effectively to emergencies across all campuses.
• Prepare and submit periodic summary reports to the Director outlining facility conditions and recommended actions.

Director Support

• Provide backup support for the Director's responsibilities, invoice coding, project management, departmental oversight, security systems coordination, parking coordination, and collaboration with ministry leadership.

Other duties as assigned. Changes may occur at any time without advance notice.

Education and Desired Skills:

At least 5 years of facilities and supervisory experience, light carpentry, plumbing, HVACR repair, energy management system use and electrical troubleshooting is a plus.

• Must be safety conscious with thorough knowledge of sound safety procedures and regulations.
• High school diploma/equivalent required; technical degree/diploma preferred.
• Responsive, steady, energetic and dependable with a high degree of initiative and with good people, communication and organization skills.
• Experience with/knowledge of energy management systems is a plus.
• Good computer skills: email, Internet, Word, Excel, calendar.
• Good command of the English language, both spoken and written.
• Good vision, hearing and fine motor abilities, plus ability to move about as necessary.
• Ability to work under deadline pressure and flexibility to work after-hours and weekends as necessary in event of facility emergencies.

Preferred Software Experience:

• Simple emails, letters, and form completion
• Frequent work with numbers
• Touch Point, e Space, Excel, Word, HPUMC website
• Other software acquired by the department
• Access & CCTV systems

Physical Demands:

• ☒ Sitting ☒ Standing ☒ Walking ☒ Seeing ☒ Hearing
• ☒ Speaking ☒ Lifting/carrying up to 50 pounds ☒ Fine Motor Skills

Other Qualifications: Must be a committed Christian comfortable working in a United Methodist church environment. Our employees are called to lead lives that become the gospel, and we expect them to exhibit an appropriate demeanor both on and off the job.

1. Must have good people/relational skills

2. Good supervisory and motivational abilities

3. Good communication and listening skills

4. Must have good organizational abilities, as well as initiative

5. Ability to learn new technology, applications, and willingness to update skills to meet changing job conditions

6. Ability to work on multiple technical tasks

7. Knowledge of good safety practices and ability to adhere to them and enforce compliance with the team

8. Ability to operate equipment used in industrial cleaning and maintenance

9. Ability to plan and manage projects and maintain documentation

Updated May 2026