Store Manager
SSRG Cake, LLC - 07
Job Description
Job Description
Essential Responsibilities:
- Ensures that all Guests feel welcome and are given responsive, friendly and courteous service.
- Understands & adheres to all policies, procedures, standards, specifications, guidelines and training programs.
- Recruits, trains, supervises, and develops staff.
- Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and by creating a positive, productive working environment.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures.
- Operationally fill in as needed to ensure guest service standards and efficient operations.
- Continually strive to develop staff.
- Prepare all required paperwork, forms and reports in an organized and timely manner.
- Sets clear expectations on shift and creates a working environment and serves as a role model to create memorable guest experiences.
- Take actions to solve and celebrate guest feedback.
- Monitors compliance with health, safety, cleanliness, security and fire policies, standards and regulations.
- Must be knowledgeable of company policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures.
- Provides meaningful feedback for the DM with suggestions for improvement.
Required Knowledge, Skills and Abilities
- Excellent written and oral communication skills
- Excellent organization skills
- Ability to multitask
- Working knowledge of back-office tools
- Ability to quickly learn and master new computer software
- ServSafe Certification within 60 days of hire.
Education and Experience:
- One to two years related experience and/or training or equivalent combination of education and experience.
Physical Demands:
- Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
- Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
- Must be able to work and perform all duties at any station in the kitchen or service area
Vacancy posted 8 days ago
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