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Practice Coordinator

Insight Global

Candidates must have recent, some authorization experience in a specialty clinic setting (orthopedics, oncology, imaging, ENT, or other surgical specialties). Epic experience is required, and familiarity with APeX is a plus. Candidates should also have front and back office clinic experience, thrive in fast-paced environments, and demonstrate strong communication, organization, and attention to detail. Estimated number of patients in clinic per day or calls per day if call center: 30-50 Key Responsibilities Manage front desk operations, including patient check-in and check-out Perform back-office tasks to support clinical workflows Coordinate provider schedules and assist with surgery scheduling Maintain accurate patient records in Epic/APeX Handle incoming calls and inquiries with professionalism Prepare and process documentation using Microsoft Office Suite Ensure compliance with clinic protocols and confidentiality standards Required Qualifications Education College degree with at least 6 months of experience, OR 2 years of healthcare administrative experience Technical Skills Recent Epic/APeX experience (must be hands-on) Specialty clinic background, ideally orthopedics, oncology, imaging, ENT, or other surgical specialties High-volume scheduling experience across multiple providers Referrals, authorizations, and work queue management Experience in large health systems such as UCSF, Stanford, Sutter, PAMF, etc. Call center experience Soft Skills Well-organized and detail-oriented Excellent verbal and written communication skills Proficient in Epic/APeX and Microsoft Office Suite Ability to multitask in a fast-paced environment #J-18808-Ljbffr

Vacancy posted 4 days ago
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