Suite Manager, Fifth Avenue Club

Manager, Fifth Avenue Club In Residence

As a Manager, Fifth Avenue Club In Residence, you’ll be operating and leading an In Residence location under the direction of the VP/GM, Fifth Avenue Club In Residence. Our ideal candidate has an extensive network of existing local clients, with the ability to drive their own business as well as manage a small team of location-based stylists.

Who You Are:

• You have a deep understanding of luxury goods and sell across all categories. You bring with you an extensive local client base and enjoy finding creative ways to drive your own business
• You are an active member of the local community with a network of local organizations and charities to partner with
• You are entrepreneurial-minded. You are inspired by new challenges, thrive in a fast-paced environment and have the flexibility to adapt to change
• You are an inspirational leader with operational know-how. You possess a positive, solution-oriented, and customer-focused mindset
• You get things done by engaging in high-level teamwork and flexing your interpersonal skills
• You are collaborative and work with peers across multiple business verticals

You Also Have:

• A preferred minimum of 5 years relevant experience working in luxury retail, clienteling, and leading a team
• Technical abilities; through use of various programs and applications
• A strong understanding of the Saks Fifth Avenue brand and luxury sales
• Available to work a flexible schedule that includes nights, weekends, and holidays
• Has the ability to interact professionally and respectfully with people

As The Manager, Fifth Avenue Club In Residence, You Will:

• Oversee the day-to-day cost effective operations of the business based on a sales and EBITDA target
• Oversee and execute operational tasks such as shipping and receiving, merchandise control, visual presentation and merchandising of the suite, payroll reconciliation, IT functions, cash reconciliation, etc.
• Create private personal shopping experiences for the most discerning clients; including, but not limited to, individual styling sessions, trunk shows, curated events, and top client outreach activities
• Creatively drive client acquisition via partnerships with the local community, client referrals, and social sales techniques
• Manage a select team of stylists, ensuring that stylists adhere to In Residence standard operating procedures
• Oversee the arrival and return of luxury goods, working with regional store teams and Saks’ distribution center
• Collaborate with hotel management to offer VIP hotel guests private personal shopping experiences and ensure the In Residence operations comply with hotel operating procedures
• Participate in meetings with Saks Fifth Avenue’s corporate team, as requested
• Always portrays a professional and polished demeanor demonstrating confidence and a positive attitude
• Ad hoc responsibilities as needed

Your Life and Career at SFA:

• Be a part of a team of disruptors focused on stores and redefining the luxury experience.
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time Associates (including medical, vision and dental)
• An amazing Associate discount

Salary and Other Compensation:

The starting salary for this position is between [$71,062.27 – 85,000.00 annually]. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.

This position is also eligible for bonus.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Thank you for your interest in SFA. We look forward to reviewing your application.

SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.