Service Finance National Accounts Manager

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Position location is open to office locations within Truists footprint.

If located in a Truist hub city location the work style will be: In Office (5 days/week).

The National Accounts Managers primary role is to build solid long lasting commercial client relationships through consistent delivery of dedicated relationship management. The National Accounts Manager will serve as the primary point of contact for a portfolio of large national Dealers and partners. This role is responsible for driving partner engagement maximizing loan volume and ensuring an exceptional experience throughout the relationship. This position is required to use a consultative approach to educate partners identify growth opportunities resolve issues and deepen relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
for building and developing solid relationships through ownership of a portfolio of national dealer accounts serving as their trusted advisor and primary contact.
partner engagement by providing ongoing training program updates and sales enablement support.
and develop new business opportunities for Service Finance
to support National dealer account strategies through pricing and product offerings.
partner performance and implement strategies to increase loan submissions approval rates and funded volume.
identify opportunities for expanding the relationship (e.g. adding new locations sales reps or loan programs).
materials and conduct regular account reviews (Quarterly Business Reviews) and business check-ins via phone video conference and in-person (as needed).
and effectively resolve any questions concerns or technology related challenges using independent and critical thinking skills.
with internal teams (Sales Marketing Legal Operations) to resolve partner issues quickly and effectively.
usage metrics and escalate at-risk accounts to senior leadership.
detailed records of partner interactions activity and progress using CRM tools (e.g. Salesforce) and internal systems.
needed represent the company at meetings trade shows conferences and other industry functions.
feedback to leadership and operations teams based on partner needs and market insights.
Truist banking products to deliver deepened commercial client experience to solve Dealer business challenges.

QUALIFICATIONS
degree or an equivalent combination of education and related work experience.
sales management experience (6-8 years) in a business to business sales or relationship management environment
communication interpersonal and presentation skills.
to analyze data and translate it into actionable insights.
resourceful and capable of managing nationally recognized high-volume dealer accounts.
ability to build internal and external relationships to deliver against business unit and corporate goals.
national account experience; developing relationships and closing deals
base knowledge of the sales process from lead generation to relationship management.
working cross-functionally and advocating for partner needs.
with CRMs sales enablement tools and virtual communication platforms and Microsoft Office suite of products.
to travel occasionally for partner visits or events (as needed).
focused approach
organizational skills
to solve complex problems and challenges independently using critical thinking skills.
-starter

16. Home Improvement Lending (Dealer) experience

Preferred Qualifications:
in lending fintech or the home improvement industry is strongly preferred.
with financial products and services for contractors or small business owners.
of the home improvement remodeling or construction industry.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.

Required Experience:

Manager