Direct Support Specialist

## Direct Support SpecialistApplylocations: Rosebud - Portland, ORtime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR100082At New Narrative, we believe mental health care is community care. As a nonprofit organization, we partner with individuals to promote healing, housing stability, and long-term wellness through compassionate, equitable support.If you’re passionate about community impact, we invite you to join our team.**SHIFT: Sunday-Thursday 3:00pm - 11:00pm** **Purpose:** The Direct Support Specialist is a member of the Rosebud Supportive Living Program and provides support to foster youth ages 16-18 years old. The goal of the Rosebud program is to create a safe environment for youth to develop skills for independent living and overall wellness. The Direct Support Specialist will provide environmental and milieu management support to ensure a safe, trauma informed, equitable and inclusive environment. This position requires on-site work at all times. **Accountabilities:** Milieu Management and Participant Support * Provide direct support in one-on-one or group setting.* Conduct guest check-in and redirect/remove individuals who are not program participants if there is disturbance/disregard for program rules.* Provide crisis response and de-escalation as needed. Ability to utilize emergency services (ie. Police, Project Respond, etc) as needed.* Maintain the cleanliness of common areas and employee office.* Engage with youth throughout shift and during times of crisis, difficulty sleeping, mental health concerns, etc.* Ensure that the living and office spaces are clean, orderly, and safe at all times.* Distribute medications in accordance with physician orders and document all medication distribution in line with policies.* Provide coverage to ensure program ratio requirements are met. Skill-building Support * Willing to meet and engage with people “where they are,” including their environment, time of night, and readiness for change.* Use trauma-informed, person centered approach and language and participate in ongoing training and education.* Assists participants with daily living skills such as completing household and hygiene tasks, medication prompts, and connection to treatment and support team for additional support.* Support youth through coping with mental health concerns, sleep hygiene, schedule management, etc.* Assists participants with self-identified goals and in support of existing treatment plans from providers.* Assists participants with completion of cleaning and laundry as necessary.* Support participants in accessing healthy meals and kitchen clean up as necessary.* Support youth with transportation, food preparation, grocery shopping, etc. as needed and ensure that materials are readily available for skills training groups Crisis Prevention/De-escalation/Harm Reduction * Provide crisis response and de-escalation in a community based setting.* Use crisis prevention approach to decrease use of crisis services, Project Respond, EMS, police, hospitalization, etc.* Ability to work in collaboration with emergency services (ie. police, Project Respond, Multnomah County Crisis, Behavioral Health Unit) as necessary.* Ability to work in collaboration with acute care settings if necessary.* Must be able to assist in de-escalation and crisis as needed.* Support harm reduction approach, linkage to resources such as, but not limited to: clean needle exchange, NARCAN, MAT, SUD services, education around harm reduction, etc. Documentation/Expectations * Complete documentation and data entry in Electronic Health Record as required by contract within 24-72 hours.* Maintain a regular work schedule.* Complete all other assignments in a timely manner as requested by supervisor. **Supervision Received:** * Receive regular supervision at least once per month, seeking additional supervision whenever necessary.* Direct Support Specialists working on the swing shift will report to the Rosebud Program Manager for regular supervision.* Direct Support Specialists working on the overnight shift will report to the Rosebud Weekend Supervisor for regular supervision. **Other General Expectations:** * Ability to engage with youth through shared interests, hobbies, language, and experiences.* Uphold New Narrative Mission and Values in all interactions.* Ability to work as a team member, remain flexible and establish priorities as a group.* Ability to work independently.* Demonstrate initiative and openness to learning/implementing new skills.* Ability to display a non-judgmental attitude and maintain unconditional positive regard.* Creative, innovative and progressive problem-solver.* Ability to multi-task and remain calm in a busy and stressful environment.* Proficiency in Microsoft Office software (Word, Excel, PowerPoint, and Outlook)* Pursue ongoing development of skills and competencies in line with contract requirements for training.* Follow all New Narrative policies, procedures, and protocols.* Follow through on all directives and instructions.* Maintain CPR and First Aid Certificate.* Must be able to pass a criminal history check through the Department of Human Services. **Core Competencies:** * *Communication*: Clear, direct and concise. Keeps people informed. Listens effectively to others.* *Teamwork*: Effective at working in team situations.* *Utilizing available resources for personal wellness*: Communicates with Supervisor or other designated New Narrative personnel to meet personal wellness and safety needs.* *Adaptability*: Ability to modify or change service delivery as needed to best fit the needs of program participants and New Narrative values* *Analytical thinking*: Attention to detail over sustained periods of time.* *Dependability*: Counted on to follow through on commitments: at work each day and on time; work completed in a timely fashion.* *Aptitude*: Ability to comprehend and apply new ideas, processes and procedures, or training.* *Demeanor*: Remaining calm in crisis situation, empathetic, unbiased, non-judgmental and excellent peer model skills. **Qualifications:** * Bilingual (Spanish/English) preferred* Persons of color and all genders encouraged to apply* Must maintain current Oregon driver’s license and insurance. Must have own reliable vehicle to support participants in the community.* Must have a high school diploma or equivalent. #J-18808-Ljbffr