Product Manager-Refractory Industry

Product Manager – Slide Gate / Refractory Products Salary: $100,000 – $115,000 per year. Employer Overview Our client is a global leading manufacturing company. Job Overview We are seeking a Product Manager with experience in steel manufacturing and refractory applications to support customers and drive product performance across North America. This role serves as both a technical subject matter expert and customer-facing partner, working closely with steel producers to optimize slide gate refractory systems, improve casting performance, and support operational reliability. Key Duties & Responsibilities Build strong relationships with steelmaking customers, serving as a technical advisor and product expert for slide gate and refractory solutions. Provide on‑site technical support and application guidance to improve casting performance, refractory life, and operational efficiency. Collaborate with the sales team to support business growth and expand market share within steel and metallurgical accounts. Manage and oversee product trials, testing, installations, and conversion processes at customer facilities. Support the introduction and implementation of new slide gate technologies, refractory products, and process improvements. Provide technical support during new business development activities, customer evaluations, and contract discussions. Work cross‑functionally with R&D, operations, quality, and commercial teams to ensure product performance and customer satisfaction. Analyze product performance data and customer feedback to identify opportunities for continuous improvement. Lead and manage corrective action investigations, root cause analysis, and follow‑up initiatives related to refractory and slide gate performance. Support customers with troubleshooting related to tundish flow control, nozzle performance, refractory wear, and casting consistency. Help maintain and strengthen long‑term customer partnerships through consistent technical support and responsiveness. Travel regularly to customer sites across North America. Qualifications Bachelor’s degree in Metallurgical, Ceramic, Chemical, Materials Engineering, or a related technical field. 2+ years of experience in steel manufacturing, refractory products, continuous casting, or slide gate systems. Strong technical understanding of steel production, continuous casting operations, and refractory applications. Experience supporting customers in the refractory, flow control, or metallurgical product space. Ability to work effectively with customers, sales teams, and technical teams to solve problems and improve product performance. Strong communication, analytical, troubleshooting, and relationship‑building skills. Willingness and ability to travel regularly to customer sites across North America. Benefits Company Car Medical Dental Vision PTO Equal Opportunity Employer Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. #J-18808-Ljbffr Jobot