Data Center Analyst

3rd Shift Data Center Technician – Delaware, OH (ON‑SITE) Shift: 7 PM – 5 AM (CT), Wednesday – Saturday. Responsibilities Following detailed plans and instructions as directed by management. Installing, de‑installing, and relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service‑level mandates. Installing, de‑installing, extending, relocating, and testing all carrier circuits to the network hardware. Installing, de‑installing, relocating all patch cabling for systems and network hardware. Installing, de‑installing, and relocating all Data Center hardware. Assisting with the coordination of cabinet power, circuit, and patch infrastructure installations with various facilities, electrical and communications vendors. Assisting with the coordination of network component configurations. Coordinating and installing SAN cabling infrastructure. Managing network ports and assisting with the management of all consumable items (cables, labels, tie wraps, rail kits, etc.). Maintaining the integrity of the data center facilities, systems and communications environments through general housekeeping and best operations practices. Ensuring compliance with data center standards, policies and processes for all non‑DCSD sponsored changes. Coordinating activities in support of all projects and technical requests within the Americas Data Centers. Providing clear and detailed turnover to next shift workers for continuity. Ensuring destruction procedures are followed. Supporting all site and application‑specific disaster recovery/COB tests/exercises. Assisting in supporting all reconciliation and QA efforts including Year End, Physical Inventory, Vertices, hard‑drive inventory levels, and other duties as assigned by management. Qualifications At least 2 years of experience in the implementation, maintenance and analysis of data center facilities, hardware, communications infrastructure, strategies, tools and effective troubleshooting techniques. Basic background on enterprise data center facilities and infrastructure environments such as PDUs, RPPs, network and SAN infrastructures; in‑depth knowledge of complex, enterprise‑class inter‑networked environments involving switched/routed/shared Ethernet, TwinAx (100GbE, 25GbE, 10GbE, GigE, 100M, 10M), token ring, SAN, and wide‑area connectivity. Strong knowledge of WAN technologies (OC‑x, DS‑x), subnetting and TCP/IP protocol. Excellent communication and writing skills. Knowledge of trouble ticketing systems, change control, project processes and associated tools. Logical problem‑solving techniques and associated experience in system, data center facilities, and telecommunications. Financial services industry knowledge is a plus. Must be willing to work 3rd shift, on‑site in Roanoke, TX. Benefits Health, Dental and Vision Care; On‑site Health Centers; Employee Assistance Program; Wellness program. Competitive pay; Profit Sharing; 401(k) plan with company matching; Life and disability insurance; Tuition reimbursement. Paid Time Off: PTO and sick leave (starting at 20 days per year) and holidays (10 per year); parental leave; military leave; bereavement. Nursing mothers benefits; voluntary legal; pet insurance; employee discount program. Salary range: $50,000 – $58,000 annually (based on shift, location, experience, skill set, performance, licensure, certification and business needs). Certain positions may be eligible for variable incentive compensation such as bonuses or commissions. #J-18808-Ljbffr World Wide Technology