Key Holder - New Hartford

Job Description

Job Description

Store Associate - Key Holder

Full-time

Overview

Liquor Barn, Party Mart, and DEP'S (BRS) is a wholly owned subsidiary of GoPuff. An operated retail chain of spirits, beer, wine, and party goods in the Commonwealth of Kentucky. We offer 23 retail locations across the state, including Louisville, Lexington, Danville, Bowling Green, Elizabethtown, Owensboro, and Northern Kentucky, with a delivery radius reaching 80% of Kentucky residents.

As a Key Holder, you display an ability for managerial responsibilities. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales through BRS products.

Responsibilities

Includes, but are not limited to:

Provide excellent customer service by greeting and establishing rapport with customers while informing them of BRS products and services

Arrive early to open the store and leave late to close the store

Operate the alarm system, including setting and disarming

Identify Problems with working conditions and share with management

Assume management responsibilities in the absence of the General Manager and Assistant Manager

Knowledge of BRS products to provide customers with recommendations

Drive sales in all departments

Replenish and maintain inventory

Perform cashier functions and adhere to minor policy while completing customer transactions

Operating scanners, cash registers, and other electronics

Follow proper age verification policies

Accepting payments, such as cash, checks, and credit cards

Ensuring all prices and quantities are accurate and providing a customer receipt

Processing refunds and exchanges

Balance register drawer

Bagging or boxing purchases to ensure safe transport

Following all BRS procedures regarding coupons and gift cards

Maintain store safety standards

Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms

Assist in promotions and setup of events

Additional Duties may include for eligibility:

Observe BRS vehicle policies and procedure guidelines

Maintain all safety standards for BRS deliveries

Delivery items to customers

Following delivery driving routes and time schedules

Inform manager of vehicle operating condition problems

Qualifications

21 years of age or older

Ability to work a flexible schedule as business requires (nights, weekends and holidays)

Desire to continually develop retail sales skills and knowledge of product and services

One year as a store associate or customer service representative

Prior experience in a team environment requiring professional communication skills

Strong interpersonal skills necessary for establishing customer and team relationships

Ability to demonstrate a positive and engaging attitude and demeanor

High School Diploma or equivalent

This job requires the ability to perform the following:

Frequently standing and moving in an assigned location safely and efficiently

Carrying or lifting items weighing up to 50 pounds

Handling objects, products, and equipment safely

Bending, kneeling

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.

• Medical/Dental/Vision Insurance (for full-time employees)
• 401(k) Retirement Savings Plan
• 10% employee discount & FAM Membership
• Vacation and Sick Time for eligible employees
• EAP through AllOne Health (formerly Carebridge)

#LI-DNP

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.