Regional Claims Prevention Manager

Position Summary Manages the claims prevention functions and activities within an assigned geographical region. Provides training and educational programs for cross‑functional teams to improve the customer experience. Major Tasks and Responsibilities Develop and implement comprehensive claims prevention strategies and procedures. Identify and audit risks and vulnerabilities within the organization’s claims handling operations, processes, and procedures. Manage and control resources to promote successful operations and avoid backlogs. Investigate exceptions and claims to identify root causes and implement corrective actions. Analyze data to identify trends that inform preventive measures. Serve as a subject matter expert on claims prevention matters and provide guidance and support to business partners. Collaborate with cross‑functional teams to implement key performance metrics. Audit and evaluate periodic terminal claims. Preferred Qualifications Bachelor’s degree in risk management, business, or a related field. 5+ years of claims or OSD experience. Proficiency in Microsoft Office and transportation management tools. Willingness to travel as needed. Benefits Competitive compensation and great benefits. Equal Opportunity Employer Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr