Scheduling Coordinator

About Us
Agape Pediatric Therapy is a therapist-owned outpatient pediatric clinic in Richland, WA serving children and families throughout the Tri-Cities.
We provide occupational, physical, and speech therapy for children of all ages and conditions in a positive and collaborative environment. Agape has been voted Gold - BEST Pediatric Therapy clinic in Tri-Cities for three consecutive years.
We are seeking a Full-Time Scheduling Coordinator to join our joyful and growing team.

About the Role
At Agape, our Scheduling Coordinators play a vital role - helping children and families access the care they need! This position ensures families are welcomed, children are connected with therapy services, and provider schedules remain full.
In this full-time role, you would answer phones, schedule appointments, maintain our waiting area, manage provider calendars, and fill openings when schedules change.
This role will best be filled by someone who is friendly, organized, dependable, and able to manage multiple priorities.

We're Looking for Someone Who Is
Friendly, professional, and compassionate
Highly organized and detail-oriented
A strong communicator
Calm and solution-driven
Able to multi-task
A team player that wants to help children and families, be part of a positive team, and LOVE where they work!

Schedule
This is a 40 hour/week position with the following schedule
Monday - Thursday: 8:00 - 5:30 PM
Friday: 8:00 - 12:00 PM

Qualifications
Prior medical scheduling experience is required

Responsibilities
Greet families warmly in person and on the phone
Schedule, reschedule, and confirm therapy appointments
Manage waitlist and coordinate openings efficiently
Call and fax physician offices
Communicate with families regarding attendance, cancellations, and clinic policies
Maintain a clean, organized, and welcoming front desk and waiting area for families
Maintain accurate and up to date patient charts
Work both independently and cooperatively with members of our team
Collaborate with therapy providers and other administrative staff
Support clinic culture and mission

Our Mission
Love kids, give hope, and grow brighter tomorrows.

Our Values
Our positive culture comes from the heart. We love kids, love what we do, and strive to live out our values: love, joy, excellence, accountability, integrity, and teamwork.

We Offer
Flexible schedule
Potential to earn weekly bonus
Medical, Dental and Vision Insurance
Simple IRA retirement with 3% match
7 paid holidays per year
PTO starts at 11 days per year, up to 18 days per year based on tenure

Some of Our Perks
Award Winning Team
The Arc of Tri-Cities: Community Impact Award, 2026
Tri-Cities Chamber of Commerce: Business on a Roll Award, 2024
Tri-City Herald: Gold - BEST Pediatric Therapy Clinic, 2023, 2024 & 2025
Positive, fun, and supportive team culture
Meaningful work helping children and families
Half-day Fridays
The BEST co-workers ever!

Learn More About Agape Pediatric Therapy
Want to get a feel for our clinic, team culture, and heart behind what we do? Visit us online and on social media.
Website:
Facebook:
Instagram:
Click the arrows below to check out photos & videos of our team and clinic.

RECRUITERS and STAFFING AGENCIES: Please do not contact us regarding this position. We do not accept unsolicited resumes from agencies.