Dairy Queen Grill Staff

Job Description

Job Description

Reports To: Shift Leader / Assistant Manager / General Manager

The Grill Staff / Cook is responsible for executing kitchen operations to ensure high-quality food preparation and guest satisfaction. This includes cooking, assembling, and preparing food items according to Dairy Queen standards while maintaining a clean, organized, and safe kitchen environment. The ideal candidate is fast, efficient, detail-oriented, and maintains a positive, team-focused attitude.

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• Prepare and cook food items quickly and accurately following all health, safety, and restaurant standards.
• Operate and maintain cooking equipment, including grill, fryer, freezer, and related appliances, in a safe and efficient manner.
• Assemble, wrap, and stock food items as needed, ensuring proper portioning and quality.
Kitchen Operations:
• Maintain cleanliness and organization of the grill and kitchen areas.
• Perform routine cleaning duties, including breakdown and sanitation of the grill station, sweeping, mopping, and trash removal.
• Ensure proper food storage and rotation to maintain freshness and compliance with food safety guidelines.
• Complete assigned prep work and ensure all stations are fully stocked for peak operational times.
Teamwork & Communication:
• Communicate clearly and respectfully with team members to ensure correct orders and smooth operations.
• Work collaboratively as part of a team to uphold standards of quality, service, cleanliness, and value.
Customer Experience:
• Remain alert, friendly, and responsive to customer needs when working in view of guests.
• Support the frontofhouse team as needed to ensure fast and accurate order fulfillment.
Other Duties:
• Promptly report any equipment issues, food safety concerns, or unusual occurrences to management.
• Perform additional responsibilities as assigned by management or shift leaders.

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Accountability: The Grill Staff / Cook is expected to:
• Maintain the highest standards of food quality, cleanliness, and guest satisfaction.
• Adhere strictly to all safety and sanitation guidelines, including handling of raw and cooked food.
• Contribute to the overall success of the restaurant through consistency, reliability, and teamwork.

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Qualifications & Requirements: Required:
• Strong attention to detail and ability to work in a highvolume, fastpaced environment.
• Ability to follow established food safety and handling procedures.
• Must be punctual, reliable, and maintain a professional appearance and attitude.
• Ability to stand for long periods and perform physically demanding tasks, including lifting up to 50 lbs.
• Must be able to work in various temperature conditions (e.g., grill area, freezer, outdoor trash areas).
Preferred:
• Previous food service or quickservice restaurant (QSR) experience is a plus but not required.
Physical & Environmental Requirements:
• Frequent bending, reaching, lifting, and standing throughout the shift.
• Ability to safely handle raw, frozen, and cooked food items.
• Must be able to read order screens, recall food components, and communicate effectively with team members.