Logistics Operations Manager

Logistics Operations Manager United Distributors, Inc. Smyrna, GA About United United is the largest beverage alcohol wholesaler in both Georgia and Alabama. With two members of the fourth generation of the Hertz family involved in leadership roles, United is one of the 2-3% of family businesses that are able to successfully transition beyond the third generation. The Hertz family remains focused on growth, leveraging its most distinct market advantages in order to maintain its upward momentum. Its talented and innovative team of sales representatives and brand builders has the unique ability to recognize synergies between all three categories of alcohol, making it possible for United to grow its product portfolio and business successfully in Georgia and beyond. Want to get in on the fun we’d love to have you! Warehouse Operations Manager manage a team of warehouse area managers and warehouse associates, ensuring that all products is correctly and efficiently stocked and rotated, including managing product availability and receipt, and ensuring the product is available and customer orders are completed each night. Night Shift Managers train Area Managers and new associates on the requirements of the job including but not limited to quality control, product knowledge, product rotation, proper picking, Company policies, and procedures, and using United's computer systems. Successful Night Shift Managers are self-motivated, and communicative and thrive in work environments requiring collaboration, teamwork, interpersonal skills, and managing conflict. Qualifications Must be 21 years or older Bachelor's degree or Associate's degree from an accredited college or university; or High School Diploma or GED plus three (3) or more years related experience in transportation, delivery, or logistics Prior experience in and an understanding of Warehouse and Logistics operations Able to learn and maintain knowledge of the company and products Working knowledge of computerized hand-held devices Responsibilities: Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees Oversees operational systems and processes while looking for opportunities of improvement or revision Manages day to day business of the operations department Works closely with management team to ensure all operational, administrative, and compliance functions within the Company are being properly executed in accordance with regulatory-based best practices Direct management team to achieve prescribed objectives, including timely inbound inventory processed and putaway, customer orders pulled, packed, and shipped on time Achieve desired hiring and retention staffing levels required to support the forecasted business growth and budget expectations Ensure that all Key Performance Indicators (KPIs) are on target for the operation for safety, cost, quality, inventory accuracy, and capacity Drive continuous improvement to safety, cleanliness, quality, cost, and delivery while growing and expanding capabilities within the warehouse Ability to develop, implement, and share best practices across the shifts Lead efforts to establish and maintain a safe, organized, and healthy workplace that supports attracting, developing, and retaining top talent Facilitate and lead creating and sustaining a clean and healthy work environment to attract, train, and retain talent Perform other duties as assigned Competencies Effective Judgment Plan and Execute Coaching Relationship Development Conflict Resolution Communication Handles Stress Managing multiple priorities Problem Solving/ Solution-Oriented Critical Thinking Collaboration Flexibility/ Multi-tasking Critical Skills Must have strong leadership, motivation, and persuasive communication skills Ability to exercise independent judgment to handle a variety of duties; prioritize Excellent communication skills (verbal and written) Efficient time management skills Strong computer knowledge and skills Excellent analytical and problem-solving skills Attention to detail Patience, flexibility, and ability to adapt to complicated and stressful situations Knowledge of warehouse operations including security procedures, improve loss-control programs, refining process control Working Conditions Able to maintain very high proficiency and job standards while working in a non-temperature controlled environment that includes exposure to heat, high humidity, and inclement weather Able to work occasionally in refrigerated areas Able to work in an environment with moderate to loud noise levels and some dust and fumes from power equipment Physical Requirements and Essential Functions Regular, reliable attendance required Able to frequently operate a pallet jack and/or forklift Able to stand and walk for extended periods of time, lift and carry, push and pull, bend and stoop, reach with arms and hands, and use hands and fingers to handle or feel Able to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Able to stack, unstack and relocate large amounts of product throughout the work period Able to perform repetitive lifting up to 50-65 lbs, with some overhead lifting required Must have specific vision abilities that include close vision, distance vision, and the ability to judge distance Must be 21 years or older Bachelor's degree in Occupational Health and Safety, Industrial Engineering, or a related field (or equivalent experience) preferred Certified Safety Professional (CSP) or similar certification preferred Minimum of 5 years of experience in safety management, preferably in a distribution or warehouse environment Strong knowledge of OSHA regulations and other relevant safety standards Proven record of accomplishment in developing and implementing effective safety programs and initiatives Excellent communication and interpersonal skills, with the ability to engage and influence associates at all levels of the organization Analytical mindset with proficiency in data analysis and reporting Ability to work independently and collaboratively in a dynamic environment Responsibilities: Safety and Security Program Development: Designs, implements, and continuously improves safety and security programs and policies tailored to the unique needs of our distribution and warehouse operations. Risk Assessment and Mitigation: Conduct regular safety and security audits and risk assessments of facilities, equipment, and processes to identify potential hazards. Develops and implements strategies to mitigate risks and improve safety performance. Training and Education: Develops and delivers comprehensive safety training programs for all associates, including new hire orientation, ongoing safety training, and specialized training as needed. Ensures that all associates are adequately trained in safety procedures and protocols. Regulatory Compliance: Stays abreast of federal, state, and local safety regulations and ensures that our facilities comply with all applicable laws and standards. Manages regulatory reporting and documentation as required. Injury Prevention and Management: Works closely with management and associates to develop and promote injury prevention strategies. Investigate and document incidents and near misses to identify root causes and implement corrective actions. Reviews workers' compensation claims and collaborates with insurance providers to facilitate prompt and effective resolution. Safety Culture Promotion: Promotes a culture of safety throughout the organization by fostering awareness, accountability, and active participation in safety initiatives. Encourages open communication channels for reporting safety concerns and suggestions. Data Analysis and Reporting: Collects, analyzes, and reports on safety performance metrics to track progress and identify areas for improvement. Uses data-driven insights to make informed decisions and implement targeted interventions. Vendor and Contractor Management: Collaborates with vendors and contractors to ensure compliance with safety standards and requirements. Conducts safety evaluations of vendors and contractors as needed. Conduct daily security inspections on the building, grounds, yard, and inbound trailers. Monitor inbound and outbound trailers entering and exiting the yard. Works closely with and is in daily contact with the security company and their on-campus guards and supervisors. Other Duties as Assigned: Performs additional tasks and projects as needed for the business. Including, but not limited to, duties of managing and monitoring fleet movement on company property, analyzing and making recommendations for safety improvements such as lighting, and speed management, and collaborating when needed with the Fleet Manager and Human Resources Manager Competencies Influence and Communicate Ethics and Compliance Adaptability Critical thinking Effective judgment Continuous Improvement Plan and execute Relationship development Customer Centered Critical Skills Excellent communication and collaboration skills Organizational skills Interpersonal skills Problem-solving skills Teamwork Working knowledge of computerized hand-held devices Proficient in technology including united software systems Analytical Working Conditions Able to maintain very high proficiency and job standards while working in a non-temperature controlled environment that includes exposure to heat, high humidity, and inclement weather Able to work occasionally in refrigerated areas Able to work in an environment with moderate to loud noise levels and some dust and fumes from power equipment Physical Requirements and Essential Functions Regular, reliable attendance required Able to frequently operate a pallet jack and/or forklift Able to stand and walk for extended periods of time, lift and carry, push and pull, bend and stoop, reach with arms and hands, and use hands and fingers to handle or feel Able to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Able to stack, unstack and relocate large amounts of product throughout the work period Able to perform repetitive lifting up to 50-65 lbs, with some overhead lifting required Must have specific vision abilities that include close vision, distance vision, and the ability to judge distance Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply.