Background Check Specialist
Marsell Wellness Center
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Location: Foster Family Services Position Summary The Background Check Specialist is responsible for managing and supporting the background check investigation process in compliance with federal and state licensing requirements. This role coordinates and documents all required background check requests and results, ensuring accuracy, completeness, and timely submission. The Background Check Specialist conducts quality assurance reviews to confirm that all background check packets are complete before submission and that results are processed within required timeframes and deadlines. The Background Check Specialist plays a critical role in safeguarding organizational compliance, protecting youth in care, and supporting the timely onboarding of staff, foster/resource parents, and volunteers. Essential Duties and Responsibilities Process and track all background check requests, including staff, contractors, foster/resource parents, and volunteers. Maintain an organized workflow to ensure that all requests are initiated promptly and by applicable requirements. Serve as the main point of contact for background check inquiries and updates. Documentation & Record Management Collect, organize, and maintain all required background check documentation, ensuring confidentiality and compliance with data protection standards. Ensure accuracy and completeness of all records before submission. Maintain digital and physical filing systems for audit readiness. Quality Assurance & Compliance Conduct thorough quality assurance reviews of all background check packets to confirm compliance with licensing and organizational standards. Monitor deadlines and ensure timely submission and processing of results. Flag discrepancies, errors, or incomplete documentation and coordinate corrective actions. Cross-Functional Coordination Collaborate with Human Resources, Program Directors, and Compliance teams to align background check processes with hiring and onboarding timelines. Communicate with external agencies, licensing bodies, and investigative partners to facilitate the timely return of results. Provide status updates and ensure transparency with leadership on pending or delayed checks. Policy & Procedure Implementation Support the development and implementation of policies and procedures related to background checks. Recommend process improvements to strengthen efficiency and compliance. Stay current on changes to federal and state background check requirements. Reporting & Tracking Prepare routine reports summarizing background check activity, timelines, and compliance outcomes. Track and monitor metrics to ensure ongoing adherence to required standards. Provide data and documentation during audits, inspections, or internal reviews. Confidentiality & Professional Standards Exercise discretion and sound judgment when handling sensitive and confidential information. Ensure all practices meet organizational, state, and federal requirements for privacy and data security. Other Duties as Assigned Support evolving compliance needs to ensure timely and accurate background check processes. Assist with special projects, external reviews, or audits as directed by leadership. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies Attendance/Punctuality – Consistently on time, ensures work responsibilities are covered when absent, demonstrates excellent time management and reliability. Business Ethics – Builds trust and credibility, treats all employees with respect, demonstrates professionalism, transparency, fairness, honesty, and accountability. Continuous Learning – Identifies personal strengths and growth opportunities, seeks feedback, engages in professional development. Customer Service – Delivers outstanding service to stakeholders, handles sensitive situations with empathy, fulfills commitments, fosters a service‑oriented office environment. Dependability – Owns responsibilities, completes tasks accurately and on time, supports leadership, demonstrates flexibility and commitment during high‑demand periods. Initiative – Anticipates office needs, identifies opportunities to improve efficiency, resolves problems proactively, supports team success, encourages collaboration. Planning/Organizing – Prioritizes daily operations, manages multiple projects, develops and implements systems for smooth operations, supports strategic goals. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience High school diploma or equivalent degree and minimum of 3 years employment experience. Language Ability Read, analyze and interpret business, professional, technical or governmental documents; write reports, business correspondence and procedure manuals; present information effectively and respond to questions from managers, customers and the public. Mathematical Ability Perform addition, subtraction, multiplication, and division, calculate rates, ratios, percentages, interpret bar graphs. Reasoning Ability Solve practical problems with limited standardization, interpret instructions in written, oral, diagrammatic, or schedule form. Computer Skills Proficiency in Microsoft Office, with emphasis on Excel, Word, and PowerPoint. Certificates and Licenses None Work Environment The work environment is usually moderate in noise level. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Demands Regularly sits, frequently uses hands, talks, hears; occasionally stands and moves around; lifts or moves up to 25 pounds; requires close vision. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The above job description is not intended to be an all‑inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties as assigned by their supervisor. #J-18808-Ljbffr
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