IT Operations & Onboarding Coordinator

Blueprint is a technology solutions firm headquartered in Bellevue, Washington, with teams across the United States. We help organizations turn complex challenges into meaningful outcomes by connecting strategy and execution across AI, cloud, data, product development, and emerging technology. Our culture is built by people who care deeply about doing exceptional work. We set high standards, take ownership, and continually challenge ourselves and one another to be better. We work hard, support each other, and take genuine pride in what we deliver for our clients, partners, and teams. At Blueprint, you’ll work alongside talented people with different experiences, expertise, and perspectives. You’ll have opportunities to take on meaningful challenges, expand your skills, and see the impact of what you build. Bring your perspective. Raise the standard. Build what matters. About the Role In this role, As a Vendor Onboarding & SAW Administrator, you will oversee the end-to-end onboarding and administrative support of external vendors, ensuring they have the equipment, system access, and compliance approvals required to perform their work. You will manage the lifecycle of Secure Admin Workstations (SAWs) and related security devices, coordinate account provisioning and equipment logistics, and track onboarding requirements from initial intake through completion. Working closely with vendors, managers, engineering teams, procurement, and support organizations across multiple time zones, you will maintain accurate records, resolve administrative and basic technical issues, manage outstanding requests, and proactively address compliance gaps. Your work will help streamline onboarding operations, maintain security and compliance standards, and allow technical teams to focus on their core responsibilities. What You'll Do Administer Secure Admin Workstations (SAWs), including request coordination, setup, shipment tracking, returns, replacements, and ongoing lifecycle management. Coordinate the ordering, provisioning, shipping, and return of smartcards, card readers, security keys, and other required access devices. Submit, monitor, and follow up on external workforce records, background screenings, required training, purchase orders, organizational identifiers, and system access requests. Monitor and maintain vendor compliance records, including GOVID and SSPA status, and follow up on outstanding requirements and overdue attestations. Provide basic technical support for SAW onboarding, computer setup, and access-related issues, escalating complex problems to the appropriate support teams. Manage onboarding and SAW work queues by maintaining accurate status updates, reviewing aging requests, addressing backlogs, tracking dependencies, and escalating delays. Coordinate account reinstatements, onboarding holds, expired screenings, and re-onboarding activities in partnership with relevant HR and support teams. Maintain and update onboarding procedures and documentation to reflect process changes, operational requirements, and compliance standards. Coordinate with vendors, managers, engineering teams, procurement, mailrooms, and support organizations across U.S., EMEA, and APAC time zones. Maintain accurate and confidential records related to vendor onboarding, screening, equipment, account access, and compliance activities. Proactively communicate outstanding actions, deadlines, and compliance gaps to vendors and internal stakeholders to support timely res What You'll Bring Bachelor's degree in Business Administration, Operations, Human Resources, Supply Chain, Information Systems, or a related field; equivalent relevant professional experience may be considered. 3+ years of experience in IT administration, vendor onboarding, administrative operations, workforce coordination, procurement support, IT asset logistics, or a related function. 3+ years of experience with computer or workstation administration, preferably involving Secure Admin Workstations (SAWs) or similar enterprise-managed devices. Experience managing high-volume, multi-step workflows using ticketing systems, work-management platforms, or other tracking tools. Demonstrated project coordination and workflow management skills, including prioritization, status tracking, follow-up, escalation, and backlog management. Strong organizational, documentation, time-management, and stakeholder communication skills. Ability to manage sensitive personnel information, background screening records, account details, and access-related documentation with discretion. Strong attention to detail and the ability to manage multiple requests, competing priorities, and time-sensitive onboarding activities. Ability to work independently in a remote environment and coordinate effectively with stakeholders across multiple time zones. Clear written and verbal communication skills, with the ability to hold stakeholders accountable for outstanding actions and compliance requirements. Preferred Qualifications Experience administering Secure Admin Workstations (SAWs), enterprise-managed computers, or other security-controlled endpoint environments. Familiarity with enterprise account provisioning, identity and access management, and secure device setup. Experience coordinating secure-device logistics, including smartcards, card readers, hardware security keys, equipment returns, and replacements. Knowledge of international shipping, customs documentation, and cross-border equipment logistics. Experience supporting compliance-driven onboarding, background screening, security training, recurring attestations, or workforce access reviews. Familiarity with vendor compliance tracking, including GOVID, SSPA, or comparable enterprise compliance processes. Experience coordinating with procurement, HR, engineering, IT support, mailrooms, external vendors, and other cross-functional stakeholders. Experience maintaining standard operating procedures (SOPs), onboarding documentation, process guides, and operational reports. Experience providing first-level technical troubleshooting for workstation setup, device configuration, and access-related is Compensation At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated compensation range is $30.00 - $33.00 USD per hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final compensation and job title may vary depending on the selected candidate's qualifications. Location and Work Arrangement This is a remote role. Blueprint believes that healthy, supported employees do their best work. Eligible employees have access to a comprehensive benefits package that may include: Medical, dental, and vision coverage Flexible Spending Account (FSA) Competitive paid time off Parental leave Professional growth and development opportunities Benefits and eligibility may vary based on role, employment status, and location. Blueprint Technologies, LLC is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital or familial status, military or veteran status, citizenship status, or any other characteristic protected by applicable law. If you need a reasonable accommodation to participate in any part of the application or interview process, please contact View email address on click.appcast.io. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Blueprint Technologies's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 07/31/2029 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. We may use AI-assisted tools to support parts of the recruiting process, including identifying and evaluating candidates based on job-related qualifications and experience. Human recruiters and hiring managers remain actively involved in all hiring decisions. If you require a reasonable accommodation during the hiring process, please contact View email address on click.appcast.io. #J-18808-Ljbffr Blueprint Consulting Services