Field Service Technician - Controls/Offshore

Job Description As a Field Service Technician, you will be the key liaison between NOV and our customers, guaranteeing the seamless operation of our equipment. Your expertise will be instrumental in providing support throughout the equipment's lifecycle, from initial installation to regular maintenance. This role demands a strong technical foundation and adaptability to diverse work environments. Responsibilities

PRIMARY RESPONSIBILITIES

Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner. Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products. Perform field upgrades of software and hardware and train customers on how to properly operate the system. Communicate field failures and feedback reports to the appropriate departments. Complete and submit field service documentation in a timely manner. Perform other work-related tasks as assigned. Comply with all NOV Company and HSE policies and procedures Facility/Group Specific Responsibilities Prepare for service jobs including downloading drawings, software, and all procedures required. Install, commission, troubleshoot, and repair NOV Cranes Control Systems – Siemens base. Install, commission, troubleshoot, and repair Programmable Logic Controllers (PLCs), Step 7. Offshore cranes hydraulic/pneumatic systems. Electrical systems. Mechanical systems (including fittings, gearboxes, bearings, etc.). Obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated, and how problems are resolved in a timely manner. Qualifications

EDUCATION & EXPERIENCE QUALIFICATIONS

Must possess a high school diploma, GED, or equivalent combination of education and experience. Microsoft Office knowledge is required. Ability to read and interpret electrical schematics required. Ability to troubleshoot electrical/electronic/control circuits required. Ability to utilize various electrical diagnostic tools including multimeters, oscilloscope, and basic hand tools required. Working knowledge of Step 7 Siemens software. 5 years of mechanical and hydraulics experience required. Job Requirements Must possess a valid driver’s license with a good driving record. Must have the ability to obtain and retain a US Passport Must provide transportation from home to the office. Transportation to customer’s location will be provided. 24/7 on-call. Onshore and offshore (domestic and international) travel for unknown durations with short notice. Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet. COMPETITIVE BENEFITS: (visit usbenefits.nov.com for more information about our benefits offerings) 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest. Competitive medical plans that are effective your date of hire. Visit usbenefits.nov.com/cost-for-coverage for more information. FREE MDLIVE virtual visits (when enrolled in an NOV medical plan). FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician). FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees). All regular full-time employees start with 3 weeks of paid vacation per year All regular full-time employees receive up to 11 paid holidays per year. #J-18808-Ljbffr NOV