Bilingual Supervisor — US Federal CX Lead (English/Spanish)
Mass Markets
MCI is seeking a Bilingual Supervisor to oversee Flood Support operations on a U.S. Federal Contract. The role requires fluency in English and Spanish and involves managing shifts, scheduling, and performance across a dynamic contact center team. Strong supervisory experience and knowledge of Fed/SLED processes are a plus. Compliance with federal guidelines and fingerprints background checks are mandatory for eligibility. #J-18808-Ljbffr Mass Markets
Vacancy posted 1 day ago
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