Part-time Library Assistant Collection & Access Services

Library Assistant (Part Time) Collection & Access Services

Are you passionate about providing outstanding customer service to the community Do you want to work on a team that helps people access everything the library has to offer Join our staff as a Library Assistant on the Access Services team.

Work at public service desks and behind the scenes to circulate materials. Assist patrons with locating materials recommending reading options and navigating library resources. Support the efficient flow of materials by checking items in and out managing holds organizing returns and resolving account issues. This is a part-time position that includes some evening and weekend hours.

Teton County Librarys mission is to foster literacy and lifelong learning inspire creativity and strengthen community. We view Teton County as a welcoming community inspired to pursue its passions; a place to forge connections discover new ideas and engage in civic life. Since 1938 we have grown from a single reading room in downtown Jackson to become a world-class county-wide library system serving as Jackson Holes center for information knowledge and entertainment.

The Library is one of the most popular and valued services in Teton County. Library staff members are highly regarded by the public for their knowledge quality of service and caring. We work every day to foster and support a diverse vibrant community and a strong healthy democracy. We do this work guided by the principles of intellectual freedom literacy and the love of learning privacy and confidentiality respect for community strong partnerships and collaboration and innovation.

The Library is committed to ensuring broad access to its programs and services by removing barriers fostering opportunities for learning and growth for both staff and the public and striving for fair and meaningful participation for all members of the community. If you share these commitments and meet the qualifications we encourage you to apply for this position. Bilingual Spanish/English preferred.

SUMMARY: Performs paraprofessional library work; participates in the activities of a specialized library function such as circulation; provides general information and assistance at the public service desks. Actively upholds the librarys stated mission vision and values.

• Assists with library programs and displays as requested.
• Assists patrons with mechanical operations of library equipment including online resources and computer devices.
• Answers directional questions and refers patrons to appropriate personnel.
• Accesses and retrieves information for library patrons and staff as requested.
• Performs a variety of clerical work including maintaining records verifying accuracy of information researching discrepancies and recording information.
• Supports the relationship between the Teton County Library staff and the public by demonstrating courteous and cooperative behavior when interacting with visitors and Library staff; maintains confidentiality of work-related issues and County Library information; performs other duties as required or assigned.

MINIMUM QUALIFICATIONS:
Education and Experience:

• High School diploma or GED
• 1-3 years of customer service or general office experience

Required Knowledge of:

• Standard library policies procedures and methods.
• Microsoft Office products which include Word and Excel applications.
• Administrative and clerical procedures and systems such as managing files and records.
• Library database systems to include how they are utilized for patron records cataloging circulation reporting and research.

Required Skills in:

• Keeping current on established library policies and procedures and applying them fairly.
• Exercising good judgment and demonstrating good problem-solving skills.
• Accuracy and thoroughness with filing materials placement and following procedural steps.

Work Environment:

• Work is primarily performed in a standard office environment.
• Schedule may include evenings and weekends.

Required Experience:

Junior IC