Commercial Lines Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Lynden, WA! The Commercial Lines Account Manager will have the opportunity to provide exceptional service to commercial insurance clients while supporting Producers in the placement of new and renewal business. This role includes preparing applications, marketing accounts, issuing documentation, and coordinating with carriers to ensure accurate and timely delivery of coverage. Responsibilities also include resolving policy and coverage concerns, maintaining client files, and staying current on industry trends to deliver informed guidance and solutions. How You Will Contribute: Assist Producers in the placement of new and renewal business. Prepare and send Future ACORD applications to market for Renewal indications, per AE/Producer instructions. Assist with the marketing of New Business. Provide direct customer service support for commercial lines clients. Issue appropriate documentation, as needed including certificates of insurance, auto insurance ID cards, etc. Compose or assist in composition of highly technical or sensitive correspondence. Ability to translate highly technical information for the client’s understanding. Compile applications, negotiate with underwriters and prepare proposals for new and renewal business proposals/offerings Contact clients and/or underwriters to obtain additional information or answer questions. Resolve policy and coverage related concerns for clients, insurance carriers, and Producers. Ability to communicate negative actions to the client, while offering a solution to remedy the situation. Bind or place coverage with acceptable carriers adhering to appropriate carriers binding authority. Stay current on company insurance products and offerings. Be cognizant of developments in the marketplace, including product line offerings, changing insurance consumer trends and needs when advising clients. Set up and maintain electronic file information in the Agency Management System including data entry and client & policy database maintenance. Licenses and Certifications: Current Washington State Insurance License and appropriate Non-Resident Licenses Professional designation (ACSR, CIC, CPCU, CISR) (Preferred) Skills & Experience to Be Successful: High school diploma or equivalent 3-5 years of recent agency experience handling the service of multi-line commercial lines book of business as a generalist Working knowledge of MS Office (Word, Excel, & Outlook) Working knowledge of carrier websites (Preferred) Experience with AMS360 and Image Right (Preferred) This position may require routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. If appropriate, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages will be a requirement of this position. #DA-1 Pay Range $33.65 - $36.06 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. Recruiting Vendor Disclosure Statement Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. Brown & Brown and its affiliates maintain an internal recruiting team responsible for filling open roles posted to the public. In certain situations, Brown & Brown may supplement its internal capabilities by engaging external recruiting vendors and employment agencies (“Recruiting Vendors”). Recruiting Vendors are not authorized to submit resumes, share candidate data, or directly or indirectly contact Brown & Brown employees to present candidates for employment opportunities. The only exception applies to Recruiting Vendors with an active Valid Agreement (as defined below) that has been approved by Brown & Brown. In accordance with this policy, and to ensure appropriate authorization for sharing candidate personal information, Brown & Brown will not accept unsolicited resumes from any source other than Authorized Recruiting Vendors with a Valid Agreement in place who have been expressly invited to support a specific role. Any unsolicited resumes, incomplete submissions, or candidate data received through any means (including email or otherwise) will be considered the property of Brown & Brown. Brown & Brown will not pay any placement or related fees for unsolicited submissions or candidate data provided in violation of this policy. Such submissions may be used by Brown & Brown without any obligation to pay fees of any kind to Recruiting Vendors. A Valid Agreement is defined as a written contract signed by an authorized representative of Brown & Brown. In the absence of a Valid Agreement, Brown & Brown assumes no liability under any legal theory, including but not limited to breach of contract, breach of implied contract, tortious interference, quantum meruit, any/or any other contractual or equitable claims in connection with candidates identified through unsolicited submissions made in violation of this policy. If you are an existing Brown & Brown teammate, please click here to apply to a job on our internal career site.