Valet Attendant

Job Description

The Valet Attendant provides a welcoming and professional first and last impression for guests at the casino entrance. This role is responsible for safely parking and retrieving vehicles, assisting guests with luggage, and delivering exceptional customer service. Attendants also offer directions, share information about local attractions and property events, and ensure all guest interactions are positive and efficient.

Key Responsibilities:

• Greet guests and assist with arrival/departure, including doors and luggage
• Safely park and retrieve guest vehicles
• Issue and manage claim tickets
• Provide directions and information about property amenities and local attractions
• Maintain accurate records (vehicle logs, reports, damage documentation)
• Shuttle guests to designated locations as needed
• Support guest service recovery and communicate with internal departments

Qualifications:

• Valid driver's license with clean driving record (CDL with passenger endorsement preferred)
• Ability to drive stick shift vehicles preferred.
• Strong customer service and communication skills
• Ability to operate vehicles safely and follow traffic laws
• Ability to stand/walk for extended periods and lift up to 50 lbs

Work Environment:

• Fast-paced, guest-facing role with outdoor exposure in varying weather conditions
• Moderate to loud noise levels and frequent movement

Company Description

Swinomish Tribe, a community of Coast Salish peoples, are descendants of groups and bands originating in the Skagit and Samish River valleys; the surrounding coastal areas; and islands, including Fidalgo, Camano, Whidbey, and the San Juan Islands.

Located on the pristine Washington coast, the Swinomish Casino & Lodge is owned and operated by our tribal community. We started as a small bingo operation in 1985. In 1990, we began negotiations for a gaming license, and a Compact was signed with the State of Washington in December of 1992. We chose to build the casino next to our acclaimed Bingo Hall. The construction was completed, and the Casino opened its doors to the public on July 15, 1994.

Over the years, the company has grown, but its philosophy and commitment have always remained the same: to be the friendliest casino in the area with outstanding customer service and to provide guests a luxuriant, state-of-the-art experience while maintaining and upholding the cultural identity of the Swinomish Tribe. Today, we are proud to be one of the leading employers in the Anacortes area.

Swinomish Casino & Lodge is a full-service entertainment destination including a 98 room luxury lodge, the 9,000-square-foot multipurpose Wa Walton Event Center, and a casino featuring Las Vegas-style gaming. We have over 650 of the latest slot titles and table games like Blackjack, Craps, Roulette, and Pai Gow. EZ KENO kiosks, and BetRivers Sportsbook at Swinomish.

Benefits

All team members enjoy these benefits

• Discounted Meals
• Employee Assistance Plan
• 401(k) (On-call team members must request participation)
• Team Member Events
• Paid Lunches