Collection Specialist - Remote

Shift: 1st Location: Troy, OH, United States Certification Required: No Join the Remedi SeniorCare Team as a Collections Specialist! Are you a proactive professional with a passion for collections and a keen eye for detail? Do you thrive in an environment that values collaboration and continuous improvement? If so, Remedi SeniorCare has an exciting opportunity for you! We're looking for a dynamic Collections Specialist to join our team and make a significant impact. Fully remote at a commutable distance for residents of: Cleveland, OH Troy, OH Hours: 8:00 am – 4:30 pm or 8:30:00 am – 5pm with 1 late day until 6pm. Who we are: At Remedi SeniorCare, we are dedicated to providing exceptional pharmacy services to long-term care facilities. Join our team dedicated to delivering life-saving medications to thousands of residents every day. Our innovative facility is equipped with cutting-edge technologies to ensure efficient and accurate service. What we offer: Flexibility to make your own schedule No working on the weekends Paid Time Off (for full time employees) Comprehensive Medical, Vision, and Dental Insurance Flexible Spending and Health Saving Accounts Life insurance/Long-and Short-term disability 401K plan Pet Insurance and more! What You'll Do: Engage and Resolve : Reach out to residents, nursing facility staff, and financially responsible parties via phone, fax, email, or mail to discuss and resolve outstanding balances. Manage Accounts : Work on aging accounts with a focus on resolving issues related to insurance coverage, claim rejections, and prescription dispensing. Communicate Clearly : Utilize established processes and tools to communicate past due amounts in a professional and effective manner. Process Payments : Handle credit card payments and prepare/send collection letters. Ensure Confidentiality : Adhere to HIPAA and PHI guidelines to maintain the strictest confidentiality. Strategize with Management : Collaborate with department management to develop and implement effective collection strategies. Stay Informed : Participate in staff meetings and educational activities to stay current with industry best practices. Your Skills and Qualifications: Education : High school diploma or equivalent required. Proficiency in Excel, Word, and Outlook is essential. Experience : At least two years of experience in pharmacy or medical collections, with a solid understanding of billing rules and third-party operating procedures. Communication : Excellent verbal and written communication skills. Problem-Solving : Strong analytical and problem-solving abilities. Team Player : Ability to work positively and productively with others. Ready to Make a Difference? If you're excited about this opportunity and meet the qualifications, we want to hear from you! Apply today and join a team where your skills are valued, your growth is encouraged, and your contributions make a real difference. Apply Now to become a part of the Remedi SeniorCare family and help us continue to provide exceptional care and service! #J-18808-Ljbffr Remedi SeniorCare Pharmacy