Housekeeper

Job Description

Job Description

Housekeeper Job Description at Hampton Inn Lancaster

Salary range : $13-$14/hour.

  Required tasks:

• Stock cart and maintain in a neat and organized shape at all times.
• Completely service guest rooms in 30 minutes or less according to hotel standards: including cleaning floors, walls, and all other surfaces using specified chemicals and equipment and other duties/tasks as assigned by the GM and/or Head Housekeeper.
• Make bed, move furniture.
• Operate and maintain vacuum.
• Record room status on Housekeeping Assignment sheet.
• Place guest supplies in guest rooms.
• Empty and clean garbage cans.
• Clean and maintain equipment.
• Relay maintenance information to Front Desk.
• Must be in neat and clean uniform with name tag.
• Follow all policies & procedures as outlined in the employee handbook.
• Follow all company safety policies and procedures.

Required skills:

• Ability to communicate with guests courteously and report guest comments and/or concerns to direct supervisor or to Front Desk.
• Ability to read and comprehend emergency and security information, including labels and directions.
• Ability to communicate emergency situations to supervisor in English.
• Ability to work independently with minimal supervision.
• Ability to work schedule time and be on time.
• Maintain professional attitude to all guests, associates, and vendors.

Physical requirements:

• Ability to move from guest room to guest room with exposure to the extreme s of the climate of the location.
• Ability to clean floors and hard to reach areas by hand.
• NECK- Bending and twisting on occasion.
• AUDITORY- Ability to read and comprehend emergency and security information including liable and directions. Ability to communicate emergency situations to supervisor in English. Normal conversation.
• HEARING- Ability to hear emergency alarms, telephone, conversation.
• VISION- Legal normal vision with or without accommodation.
• ARMS- Reaching, bending arms, light carrying, pushing and pulling.
• HANDS- Finger dexterity, grasping.
• TRUNK- Bending and twisting.
• LEGS- Normal balance, crouching or kneeling.
• FEET- Walking and standing for periods of time.