IT Specialist

JustMarkets

IT Specialist

Remote, Europe

We're expanding our team at JustMarkets and looking for a motivated and enthusiastic IT Specialist to join us!

If you're passionate about technology, eager to learn, and excited to support our internal users, we will be glad to consider your candidacy. At JustMarkets, we believe in fostering your growth and providing a space where you can enhance your skills while making a real difference.

Join us and become part of a team that values collaboration and fresh ideas!

Responsibilities

Providing user support via chat and remote access, resolving browser and application issues, password resets, and system shutdowns
Managing support tickets, prioritizing requests, and handling escalations
Joining calls to troubleshoot and resolve complex or high-priority issues
Conducting technical onboarding sessions for new employees (approximately one per day)
Preparing, configuring, dispatching, and repairing company equipment
Participating in daily team syncs and cross-team communication

Requirements

1–2 years of experience as a IT Specialist or in a similar technical support role
Proficiency in macOS, Linux, and/or Windows operating systems
Understanding of basic network troubleshooting
Knowledge of antivirus solutions and email systems
Understanding of network security principles
Experience with communication and collaboration tools such as Mattermost, Slack, or similar platforms
Intermediate English proficiency (B1) in speaking and writing

Will Be A Plus

Specialized education or completed courses in system administration or a related technical field
Understanding of VoIP technologies, including Asterisk
Familiarity with the Atlassian stack (Jira, Confluence)
Basic knowledge of Palo Alto NGFW
Experience with equipment management, asset tracking, distribution, and inventory control

We Offer

20 paid vacation days per year
10 paid sick leave days per year
Public holidays as per the company's approved Public holiday list
Medical insurance
Opportunity to work remotely
Professional education budget
Language learning budget
Wellness budget (gym membership, sports gear and related expenses)

Apply

Vacancy posted 13 hours ago

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