Program Manager

Join 7-Eleven

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

This role will serve as a single point of contact for Area/Market/Zone and Store Support Center stakeholders with respect to the acquisition during all integration phases: 1) the interim period prior to closing, 2) the post-closing period prior to rebranding and remodeling and 3) the remodel/rebranding phase. The role works closely Mergers & Acquisition (M&A) team members to vet opportunities that 7-Eleven is evaluating to understand operations, and other operational impacts that may impact the store(s) as potential 7-Eleven sites. The team member will collaboratively work with all key 7-Eleven departments/teams to develop and execute effective integration plans for transactions which 7-Eleven pursues.

Key duties and responsibilities include:

• Partner with other team members on the M&A and AI teams to evaluate transactions as they come live.
• Collaborate with key SEI departments to develop comprehensive integration plans for all the integration phases; the plans include preparation for change in control (take possession of the assets), plans for running stores prior to remodel and coordinating remodel/rebranding activities.
• Upon transaction signing date, execute these plans by leading key departments (Operations, Human Resources, Field Training, Merchandising & Fresh Food, Information Technology, Logistics, Marketing, Licensing, Gasoline, Accounting, Treasury, A&E, Delivery/Digital and Construction, etc.) and verifying they are on-track, on-schedule, on-budget and accountable.
• Acquisition Integration serves as single point of contact for acquisition related questions and ensures alignment between M&A, Operations, and all key stakeholders.
• The role also coordinates all relevant SSC stakeholders during company sanctioned divestment activities. This includes Managing the divest process to 3rd party operators

Education and experience: Education: Bachelors/4 Yr Degree Years of relevant work experience: 7+ years Years of management experience: 5+ years

Specific knowledge and skills:

• Leadership: Champions change and motivates self and others. Influence management and drive results in keeping multiple departments working cohesively. The role requires individuals to be organized and manage/lead multiple projects at longer stretches. Maintains strong cross-functional relationships.
• Communication: Strong listening, verbal and writing skills. Must be able to effectively communicate with store-level hourly employees to Senior VPs. Courageous in sharing fact-based opinion while maintaining curiosity to assess opportunities for improvement
• Knowledge: Basic and broad knowledge of 7-Eleven store operations, 7-Eleven departmental roles/responsibilities and understanding site plans, floor plans and blueprints.
• Planning & Organization: Adhere to tight timelines, flexibility to accommodate changing priorities and keep track of the smallest details, for multiple projects
• Information Technology: Basic knowledge of store infrastructure (firewalls, switches, internet, cabling, routers, point of sale registers, back-office systems, servers, etc.).
• Problem Solving and Analytics: analyze and recommend solutions to issues that do not fall cleanly under specific department responsibility; willing and able to develop the knowledge necessary to effectuate an opinion and/or recommendation and challenge others effectively to ensure the proper integration solutions are chosen. Ability to influence teams on best solution forward.
• Computer: strong MS Excel acumen and moderate proficiency in MS Outlook, MS Word, MS PowerPoint, MS Teams and Smartsheets. Rudimentary knowledge of Mapping and/or GIS programs. CAD and MS Project a plus.
• Learning: Ability and desire to learn new business models as the M&A and Acquisition Integration team often evaluate opportunities for the future of 7-Eleven.