BDC Representative / Call Center Representative

Earl Stewart Toyota Customer Service Call Center PositionEarl Stewart Toyota is hiring for important positions in our North Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls as well as fielding inbound calls is preferred, but not required.BenefitsHourly rate, plus bonus!Family Owned and OperatedMedical, Dental, and Vision Insurance401K and additional benefitsAccrued Vacation & Sick TimeResponsibilitiesPromote and seek out opportunities to deliver a top-notch customer experienceWork closely with the BDC Manager to schedule appointmentsComplete outbound phone calls as assigned by the BDC ManagerAnswer inbound phone callsStay informed about product updatesMaintain a business casual appearanceRequirements5-day work week, rotating weekendsMathematical skills to calculate figures and amounts such as discounts and pricingAbility to interpret and follow instructions shared in written, oral, diagram, or schedule appointmentsClean driving record & valid driver’s licenseGreat customer service skills & motivation to be successfulAble to multitaskAble to communicate persuasively with customers to set appointmentsExcellent computer skills requiredExcellent phone presenceAutomotive experience helpful but not requiredGreat communication skills18+ years of age or olderWhy Choose Earl Stewart Toyota?We don’t just sell cars — we’re building a workplace community based on trust, transparency, and growth. Our team of over 150 employees — from all walks of life — thrives in a culture of mentorship, continuous improvement, and mutual respect.Whether you're starting fresh or continuing your professional journey, we support you every step of the way.