Operations & Technology Senior Manager

Driving operational excellence, the full-time salaried Operations & Technology Senior Manager will lead the outside counsel management program, overseeing spend governance, e-billing operations, and budget oversight while collaborating with cross-functional teams in a hybrid work environment. Key responsibilities Manage the end-to-end outside counsel lifecycle, including performance evaluation and offboarding Negotiate rates with outside counsel firms and enforce billing guidelines to ensure cost discipline Implement technology strategies and AI tools to enhance operational efficiency and service delivery Required qualifications 5-7+ years of experience in legal operations, corporate technology operations, or related business management functions Proven ability to negotiate with law firm partners and manage multi-million dollar legal spend Experience with e-billing processes and tools, such as Legal Tracker Strong analytical skills with proficiency in Excel and BI tools like Power BI or Tableau Practical understanding of AI tools and automation platforms, along with project management experience