Customer Service

Job Description Job Description Location: McDuffies Bakery – Clarence, NY
Position Type: Part-Time
Schedule: Approximately 4 days per week, primarily afternoon shifts plus Saturday opening shifts

Join Our Team at McDuffies Bakery!
McDuffies Bakery is a family-owned bakery serving Western New York since 1976. We take pride in providing outstanding customer service while offering our customers delicious baked goods, frozen meals, pot pies, soups, and specialty products. We are looking for a friendly, dependable, and customer-focused team member to join our Clarence location.

Position Responsibilities:

Greet and assist customers in a friendly and welcoming manner
Help customers with purchases and provide excellent customer service
Answer questions and offer recommendations about our products, including: Fresh baked goods
Frozen pot pies and meals
Soups and specialty items

Develop knowledge of McDuffies products and ingredients
Operate the register and process customer transactions accurately
Package products and prepare customer orders
Keep displays stocked, neat, and attractive
Assist with maintaining a clean and organized store environment
Help with light cleaning and other assigned duties
Qualifications:

Previous customer service experience preferred
Friendly, outgoing personality with strong communication skills
Comfortable interacting with customers and answering questions
Dependable and punctual
Ability to work independently and as part of a team
Ability to stand for extended periods and lift up to 25 pounds
Willingness to learn about our products and make recommendations to customers
Schedule:

Approximately 4 days per week
Primarily afternoon shifts
Saturday opening shift required
What We Offer:

Flexible part-time schedule
Friendly family-owned work environment
Employee discount on products
Opportunity to work with a local business that has been serving the community since 1976
401 K
To Apply:
Apply in person at McDuffies Bakery – Clarence, or send your resume/contact information for consideration.

"Join our team and help bring a little sweetness (and a few pot pies) to our customers’ day!"