SERVICE DEPT VALET

Job Description

Job Description

Service Department Valet Position Overview

The Service Department Valet is responsible for providing excellent customer service by greeting clients, safely moving customer and dealership vehicles, and ensuring the service drive and lot remain organized and clean. This position plays a key role in creating a positive first and last impression for our customers.

• Greet customers promptly and courteously upon arrival.

• Safely drive, park, and retrieve customer vehicles in the service area or lot.

• Maintain the cleanliness and organization of the service drive and vehicle lot.

• Install protective coverings (seat, floor mats, steering wheel covers) in vehicles prior to service.

• Assist service advisors by moving vehicles in and out of service lanes and bays as needed.

• Deliver completed vehicles to customers in a timely, friendly manner.

• Monitor and maintain dealership vehicles, including checking fuel levels and ensuring readiness.

• Provide shuttle service for customers if required.

• Report any vehicle damage immediately to management.

• Follow all safety rules, regulations, and dealership policies.

• Valid driver’s license with a clean driving record.

• Ability to operate manual and automatic transmissions.

• Strong customer service and communication skills.

• Professional appearance and demeanor.

• Ability to work in a fast-paced environment and handle multiple tasks.

• Reliable, punctual, and team-oriented.

• High school diploma or equivalent preferred.

• Ability to stand, walk, and move quickly for extended periods.

• Ability to enter and exit vehicles frequently.

• Ability to lift up to 25 lbs occasionally.

• Work performed outdoors in varying weather conditions.

About The Company:

Founded in 2009, Hanna Imports is a family-owned and operated automotive dealership group headquartered in Raleigh, North Carolina . What began as a single-location dealership has grown into a successful, multi-store network across the state—specializing in offering high-quality pre-owned vehicles at competitive, no-haggle pricing .

At Hanna Imports, we’ve built our business on the belief that buying a car should be simple, transparent, and hassle-free . Our commitment to volume sales, efficient processes , and a carefully selected inventory has helped us become one of the most trusted independent dealerships in the Southeast.

We’re proud to operate locations in Raleigh , Sanford , and now our newest additions— Hanna Infiniti of Apex and Hanna Infiniti of Wilmington .

As we continue to grow, we remain grounded in our core values:

• Integrity in every interaction
• Efficiency in every process
• Customer satisfaction at every step

Hanna Imports is more than just a dealership—it’s a team. A team built on strong leadership , continuous innovation , and a shared commitment to delivering an exceptional experience to both our customers and our employees.

Why Work for Hanna Imports?

At Hanna Imports, we believe our people are our greatest asset. For over 20 years, we’ve built our reputation on quality vehicles, exceptional service, and a team culture that feels more like family. When you join us, you’re not just starting a job — you’re building a career in an environment that’s supportive, rewarding, and full of opportunity.

What Sets Us Apart:

• Stability & Growth – A well-established, expanding dealership group.
• Team-First Culture – Leadership that listens, respects, and supports.
• Opportunity to Advance – We promote from within.
• Work You Can Be Proud Of – Represent a trusted brand with thousands of happy customers.

Perks & Benefits You’ll Love:

• Competitive pay plans with bonuses & incentives
• Health, dental, and vision benefits
• 401(k) with company match
• Paid time off and holidays
• Employee discounts on vehicles & service
• Ongoing training and professional development
• Modern, clean facilities with the tools you need to succeed

At Hanna Imports, we set you up for success and celebrate your wins. If you want to be part of a company where hard work is rewarded and growth is encouraged, you’ll feel right at home here.

Additional Information:
Hanna Imports is an Equal Employment Opportunity (EEO) employer . All applicants must successfully pass a pre-employment drug screen, background check, driving record review, and reference check .