Support Officers

Under the direct supervision of the Supervisor and provides care to consumers utilizing the Drop In Center. Serves as a support to other teams of TrilliumPlace and the community by providing recovery-oriented community-based services to adults with behavioral health diagnoses. Certified Recovery Support Specialist (CRSS) within 2 years - Illinois Alcohol and Other Drug Abuse Professional Certification Association (IAODAPCA) Demonstrated excellent communication skills (orally and in writing) and presents self in a professional manner. Able to establish effective consultative relationship with health care providers, outside agencies, co-workers, and the community. Proficiency in the use of computer programs including Microsoft Office. Consumer Services Assures that all consumers receive strength-based ongoing consumer services for behavioral health needs based on the consumer’s goals. Encourages/assist individuals served to develop their own recovery plan based on evidence-based practices. Follows the CRSS code of ethics when providing support services to individuals served. Provides mentoring, individual and group support, and teaches self-advocacy and motivation through feedback. Provides supportive services through facilitating groups, activities, classes that educate on daily living skills, coping skills, mental health awareness, socialization/leisure skills, community resources, communication skills and other necessary components of wellness. Shares their recovery story in order to demonstrate how skills, strengths, supports and resources direct their own recovery process. Coordinates with ERS when further assessment and services are needed. Provides linkage to mental health services and programs, including but not limited to, psychiatric services, medication management, and representative payee. Provides linkage and education to support individuals who desire to volunteer or work and to those who need support in applying for benefits. Identifies available support systems to meet the needs of each individual that is served. Delivers high quality care appropriate to the age and educational level of the client. Utilizes peer mentoring and support, Wellness Recovery Action Plan (WRAP) facilitation, access to National Alliance on Mental Illness (NAMI) and their signature programs (Peer Connections, In Our Own Voice, Family to Family) to motivate individuals towards wellness and recovery goals. This includes but is not limited to all phone conversations, requests from the client, changes in the clinical conditions and all consultations with team members. Establishes and maintains good working relationships with the medical, educational, and the social services community. Participates in in-service and competency training. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. #J-18808-Ljbffr Carle Health