Medical Equipment Delivery Driver

Medical Equipment Technician

Medical Equipment Technicians play a critical role in helping patients safely transition care into their homes, long-term care setting, clinic or any location deemed necessary to service the patient. In this role, you'll deliver, set up, and support respiratory and home medical equipment while educating patients and caregivers – ensuring comfort, safety and independence.

Core responsibilities include developing and maintaining knowledge of HME products, services, and applicable regulations; performing patient assessments and re assessments to support appropriate ongoing care; educating patients and caregivers on the safe use, care, and troubleshooting of respiratory and HME equipment; responding to patient equipment issues, including under emergency conditions when required; maintaining home oxygen systems through scheduled patient visits; protecting patient confidentiality and complying with HIPAA and infection control standards, including proper use of PPE; delivering, setting up, retrieving, cleaning, and maintaining equipment in accordance with company policies and safety standards; performing routine preventative maintenance and simple repairs; processing orders and completing documentation accurately and timely to support patient care and reimbursement; maintaining basic reimbursement knowledge to ensure proper billing for equipment and services; promoting company services and products to referral sources, as appropriate; safely operating and maintaining a company vehicle; participating in quality improvement initiatives and complying with all company policies and compliance program requirements; completing required compliance training and participating in on call rotation as scheduled; and performing other related duties as assigned.

Why you're the best fit includes a high school diploma or equivalent required, customer service, field-based, delivery, or healthcare experience preferred, one (1) year of healthcare technician, military service, delivery/field service with customer service interaction or related experience preferred, senior level requires two (2) years of relevant experience, including one (1) year in a similar role, and a valid and unrestricted driver's license required.

Work environment is primarily field-based with daily patient home visits and occasional on-call coverage in assigned area around operation. Physical requirements include each role having a unique set of physical demands and work environment(s) that an employee will encounter while performing the essential function of the job. Reasonable accommodations may be made to enable individuals with disability(s) to perform the essential functions. For more detail surrounding these requirements please inquire upon application selection.

Compensation is based on experience, location, and role level.

Total rewards & benefits program includes comprehensive medical, dental, and vision coverage; 401(k) with company match; paid time off plans including 6 paid holidays; employee stock purchase plan; paid parental bonding leave; short and long-term disability insurance; life and AD&D insurance; flexible spending accounts (FSA) and health savings accounts (HSA); CVS Minute Clinic and Teledoc access; spousal advantage reimbursement plan; identity theft protection and legal plan; and applicable waiting periods.